Customer Success Team Lead

21 hours ago


Stockholm, Stockholm, Sweden Kisi Full time

Kisi is at the forefront of physical security tech innovation, aiming to transform the way businesses interact with their spaces.

As a Technical Support Team Manager, you will play a pivotal role in shaping our customer support strategy, ensuring it aligns with our company vision and values.

Your key responsibilities will include:

About the Job
  • Strategic planning and execution of support operations to deliver exceptional customer experiences.
  • Driving process improvements to streamline workflows and enhance overall support quality.
  • Managing a dedicated team of support specialists, fostering a culture of collaboration and knowledge sharing.
  • Collaborating with cross-functional teams to develop and maintain technical product documentation and support content.


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