Technical Customer Support Representative

9 hours ago


Stockholm, Stockholm, Sweden Optimizely Full time

Optimizely is a leading provider of digital experience solutions, empowering businesses to create and optimize cross-channel experiences. As an Associate Application Support Engineer, you will be part of our Technical Support Services (TSS) team, working closely with partners and customers to resolve technical issues related to our products and applications.

You will answer customer inquiries, troubleshoot problems, diagnose defects, and provide coding recommendations. The role requires strong technical knowledge, excellent customer service skills, and effective communication abilities. You will work under the guidance of experienced Team Leads and Application Support Engineers to deliver top-notch customer service and drive business results.

About the Job Description

This position involves:

  • Providing technical assistance to partners and customers via phone, email, or chat.
  • Resolving technical issues, identifying root causes, and implementing fixes.
  • Developing and maintaining technical knowledge of Optimizely products and services.
  • Collaborating with internal stakeholders to resolve complex technical issues.
  • Participating in regular team meetings to discuss ongoing projects, share knowledge, and align on goals.


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Job DescriptionWe are seeking a skilled and service-oriented First Line Customer Support Advisor to join our team. In this role, you will provide first-line technical support to all international Quinyx customers mainly via phone and email. Your responsibilities will include using troubleshooting experience and available resources to resolve customer issues,...


  • Stockholm, Stockholm, Sweden Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP is seeking a highly skilled technical support specialist to join our team in Greece. As a customer service representative for Swedish-speaking clients, you will provide top-notch support through various channels.The successful candidate will have excellent problem-solving skills, attention to detail, and the ability to...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to effectively communicate through various channels.We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for...


  • Stockholm, Stockholm, Sweden Patrique Mercier Recruitment JP Full time

    Patrique Mercier Recruitment JP seeks passionate Swedish-speaking customer service representatives to join a prestigious Big Tech company in Greece. This role offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment.Job DescriptionProvide exceptional...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About UsTN Sweden is a recruitment company with offices in Copenhagen, Denmark, and Sliema, Malta. Our mission is to help people find great jobs abroad and feel safe during their transition to a new country.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are looking for a Customer Service Representative to join our team in Stockholm. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working closely with the sales team to achieve sales goals, and contributing to the overall success of the store.About UsTN Sweden is a company that values innovation and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the JobWe are looking for a highly skilled Technical Customer Support Specialist to join our team at TN Sweden. As a Technical Customer Support Specialist, you will play a critical role in ensuring seamless collaboration between our clients' developers and our in-house team.Your primary responsibility will be to manage and evaluate third-line support...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job OverviewTN Sweden, the game developer behind Candy Crush, seeks an IT Desktop Engineer II - Stockholm to join their team. This is an onsite role that requires providing high-level technical and customer support to King's employees.The successful candidate will have experience working in a fast-growing company within the IT Support function and relish the...


  • Stockholm, Stockholm, Sweden Qred Full time

    About UsAt Qred, we are committed to providing innovative solutions that simplify access to financing and enable growth for small businesses in northern Europe. Our team of experts works tirelessly to ensure that our customers receive the best possible service. If you are passionate about delivering exceptional customer experiences, we encourage you to apply...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About Job SquadJob Squad is a recruitment company with a global presence, dedicated to connecting talented individuals with exciting job opportunities abroad. Our mission is to provide a safe and supportive transition to new countries, fostering a sense of community among our clients.The RoleWe are seeking a Customer Service Representative who will be the...


  • Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

    We are looking for a skilled Technical Support Specialist to join our team. As a member of our global team, you will play a crucial role in providing exceptional customer service and support to our customers.About the Role:This role is focused on providing customer support to our German and English-speaking customers. The ideal candidate will have excellent...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled Customer Service Representative to join our team at TN Sweden in Stockholm, Sweden. The successful candidate will provide exceptional customer service through various communication channels, including phone, email, and chat.Key Responsibilities:Act as the voice of our clients, listening to their concerns and providing...


  • Stockholm, Stockholm, Sweden A Hub AB Full time

    **About the Role**We are seeking a skilled and multilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers in the Central European markets.You will be the first point of contact for our customers, handling inquiries and resolving issues...


  • Stockholm, Stockholm, Sweden Abbott Laboratories Full time

    About Abbott LaboratoriesWe're a global healthcare pioneer with a rich history of innovation, dating back over 125 years. Our dedication to advancing health has led to significant breakthroughs in nutrition, diagnostics, medical devices, and pharmaceuticals.Our vision is to create a world where people can live healthier, more fulfilling lives. We achieve...

  • Technical Support Lead

    17 hours ago


    Stockholm, Stockholm, Sweden Equinix, Inc. Full time

    Job DescriptionWe are seeking a Technical Support Lead to lead our technical support team in providing exceptional service and support to our customers. As a Technical Support Lead, you will be responsible for troubleshooting and resolving complex technical issues related to data center operations, summarizing findings during troubleshooting and producing...


  • Stockholm, Stockholm, Sweden A Hub AB Full time

    About the Role:">">This is an exciting opportunity to join A-hub as a part-time consultant and work as a Customer Service Agent for Central European markets. As a key member of our team, you will provide exceptional customer service, respond to inquiries, and ensure seamless customer experiences.">About the Position:">">- Work as a Customer Service Agent for...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At TN Sweden, we are revolutionizing the way companies work with employer branding and recruiting online. We're looking for a talented Customer Success Representative to join our team and help us make HR heroes.We're a young, fast-moving tech company that's passionate about what we do. Our Employer Branding and ATS SaaS platform is used by over 10,000...


  • Stockholm, Stockholm, Sweden CatalystOne Solutions Full time

    Customer FocusAt CatalystOne Solutions, we're committed to delivering exceptional customer experiences. As a Technical Support Engineer, you'll play a critical role in achieving this goal by providing expert-level technical assistance to customers. Your strong customer focus, combined with your technical expertise, will enable you to build trust with...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleAs a First Line Customer Support Advisor at Quinyx, you will be the primary point of contact for customers who speak German or English. You will handle incoming inquiries, solve customers' technical questions, and provide consistent and efficient support to our customer base.All candidates need to be fluent in both German and English.


  • Stockholm, Stockholm, Sweden Amazon Full time

    Key ResponsibilitiesAs an AWS Technical Account Manager, you will help craft and execute strategies to drive customer adoption and use of AWS services, including compute, storage, database, big data, security, and more.You will provide technical acumen and customer-facing skills to effectively represent AWS within a customer's environment, driving...