MSP Service Delivery Manager

2 days ago


Stockholm, Stockholm, Sweden Magnit Full time
Job Overview

This is a mid-senior level position responsible for delivering MSP services to our clients. The successful candidate will have excellent communication skills, attention to detail, and ability to prioritize tasks efficiently.

Main Responsibilities:

  1. Collaborate with hiring managers, vendors, and clients to drive project success;
  2. Manage operational meetings, prepare job descriptions, and evaluate candidate suitability;
  3. Coordinate interviews, negotiate bill rates, and administer project-related tasks;
  4. Build relationships with strategic suppliers, provide market insights, and engage in continuous improvement initiatives;
  5. Participate in internal meetings, training sessions, and customer-related reporting.

Achievements:

  1. Improve customer satisfaction ratings through exceptional service delivery;
  2. Enhance internal processes and contribute to knowledge sharing;
  3. Develop and maintain long-term relationships with clients and suppliers;
  4. Grow as an expert advisor within the MSP services area.


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