
MSP Service Delivery Expert
4 hours ago
Magnit is seeking an experienced MSP Service Delivery Expert to join our team. This individual will be responsible for delivering exceptional service to our clients and suppliers, working closely with internal teams and external partners.
Key Responsibilities:
- Develop and implement strategies to improve internal processes and ways of working;
- Collaborate with program teams to ensure first-class service delivery;
- Become an expert advisor within the area of responsibility;
- Contribute to the development of internal processes and ways of working;
- Add value to clients by providing relevant market insights.
What We're Looking For:
- Proven experience in MSP service delivery;
- Excellent communication and interpersonal skills;
- Ability to structure and prioritize work effectively;
- Independent problem-solving skills;
- Capacity to manage stress and peaks in workload;
- Understanding of the business and ability to be an expert guide within client-specific areas.
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