Service Delivery Leader

12 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Overview

We are looking for a highly motivated Service Delivery Leader to join our team in Stockholm. As a Service Delivery Leader, you will be responsible for leading two SLA's: EBICOS900 (Traffic Management Systems) and EBISAT890 (Communication system between Interlocking and TMS). This involves interacting internally and with the end customer on a daily basis.

Your primary responsibility will be to represent the PI function within the project core team and in customer interactions, leading activities to meet service level agreements for TMS (Traffic Management System).

  • Secure resource allocation, plan hours and costs, and effectively manage risks and opportunities.
  • Collaborate with internal and external stakeholders, lead and plan customer interactions, and follow-up meetings.
About the Role

In this role, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional results. If you are a motivated and results-driven individual with a strong background in project management, we encourage you to apply.

You will be responsible for:

  • Leading two SLA's: EBICOS900 (Traffic Management Systems) and EBISAT890 (Communication system between Interlocking and TMS).
  • Representing the PI function within the project core team and in customer interactions.
  • Leading activities to meet service level agreements for TMS (Traffic Management System).


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    OverviewTN Sweden is a leading provider of software services, dedicated to delivering high-quality solutions to our clients.We're looking for a highly skilled and experienced Software Delivery Leader to join our team in Stockholm or Gothenburg.

  • Technical Leader

    4 days ago


    Stockholm, Stockholm, Sweden Amazon Full time

    We are seeking an experienced Senior Cloud Infrastructure Architect to join our team. As a Delivery Technical Leader, you will contribute to the success of Amazon by leading presales and complex projects.Key ResponsibilitiesLead discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation.Work with customers...


  • Stockholm, Stockholm, Sweden Delivery Hero Full time

    Fleet Associate OpportunityWe're looking for a talented and results-driven Fleet Associate to join our Logistics team in Stockholm. As a key contributor to our team's success, you'll be responsible for managing rider cases, coordinating staffing, and collaborating with team leaders to drive business outcomes.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Key ResponsibilitiesThe Training Services Leader will be responsible for developing and implementing comprehensive global training strategies that will take our services to the next level. You will work closely with country teams to develop action plans that drive growth and exceed sales targets.The ideal candidate will have a strong background in management...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Nordic Industry ExpertWe are looking for an experienced Sales and Service Leader to join our team in TN Sweden. In this role, you will work closely with customers, delivering services that meet their needs and driving up-sales opportunities.You will be responsible for managing existing customer relationships, ensuring seamless service delivery, and...


  • Stockholm, Stockholm, Sweden Redeploy AB Full time

    Job DescriptionWe are seeking an experienced IT Service Delivery Lead to join our team and lead our Cloud Operations function. As a key member of our team, you will oversee the delivery of our operations services on Azure, AWS, and Kubernetes platforms, ensuring alignment with agreed SLAs and customer expectations. This role combines leadership, customer...


  • Stockholm, Stockholm, Sweden Wise IT AB Full time

    Job DescriptionThe IT Service Delivery Specialist is responsible for delivering high-quality IT services to our customers. This includes designing, implementing, and maintaining our cloud infrastructure. We are looking for an experienced IT professional who can provide excellent service delivery and support.This role requires strong technical expertise,...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We're seeking a highly experienced IT Service Delivery Lead to join our team at Sandvik Group IT.As an IT Service Delivery Lead, you'll be responsible for ensuring translation of business requirements into IT solutions and providing technical guidance to the project teams in designing and implementing IT solutions – always in line with business needs and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company ProfileAt TN Sweden, we value our employees' motivation and continuous development. As a service delivery lead, you will be responsible for securing steady deliveries, process optimization, and confirming Gemba processes with the implementation and analysis team.The ideal candidate will have experience in operations management, advanced English...


  • Stockholm, Stockholm, Sweden Delivery Hero Full time

    Join Our Logistics TeamWe're seeking a highly motivated and organized Fleet Associate to join our Logistics team in Stockholm. As a key member of our team, you'll be responsible for supporting daily operations, managing rider cases, and collaborating with team leaders to drive business outcomes.Main TasksRider case management and resolutionStaffing and...


  • Stockholm, Stockholm, Sweden Euroclear Sweden Full time

    Senior Role in Financial Infrastructure ManagementAre you passionate about delivering high-quality services? Join our team as an IT Contract Manager and contribute to the growth of Euroclear Sweden.In this role, you will oversee the implementation of outsourcing and critical service provider strategies. You will collaborate with cross-functional teams to...


  • Stockholm, Stockholm, Sweden JSS ASSOCIATES Full time

    Leadership and CollaborationAs a Service Delivery Manager, you will lead staff management activities, including recruitment, performance reviews, training, and mentoring.You will foster strong relationships across teams and stakeholders for effective communication and collaboration.


  • Stockholm, Stockholm, Sweden Vusion Group Full time

    Service Delivery LeadWe're seeking an experienced IoT Service Delivery Lead to join our Customer Success team at Vusion Group.In this role, you'll oversee the delivery of our IoT solutions to retail clients, working closely with internal teams and stakeholders. Key responsibilities include:Monitoring service commitments to ensure they meet contractual...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As Sales and Service Delivery Lead at TN Sweden, you will play a crucial role in delivering exceptional customer experiences while driving sales growth. Your primary responsibility will be to oversee the sales and service operations in Northern Europe.Key AccountabilitiesEnsure timely and effective delivery of services to customersDevelop and maintain strong...


  • Stockholm, Stockholm, Sweden LTIMindtree Sverige, filial till LTIMindtree Lim Full time

    Job DescriptionCoordinate overall site health and infrastructureAct as SPOC/project lead for complex service requests/local projectsInteract with site floor personnelServe as source of functional understanding of processes, tools, and integration of plant equipment with IT platformsMaintain facility IT ownershipMonitor and achieve service levelsEnsure site...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Investment Service Delivery ManagerThis leadership role focuses on managing the team's efforts to optimize operational processes and enhance service delivery in Investment Product Services.Responsibilities include:Leading the team to ensure efficient and effective process execution.Stakeholder collaboration to drive business outcomes.Developing and...


  • Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full time

    Role OverviewThe Senior Service Operations Officer plays a crucial role in optimizing our operations and enhancing service delivery. This role involves leading a team, collaborating with stakeholders, and providing expertise on process documentation and risk assessments.Key DeliverablesThe key deliverables of this role include:Efficient execution of...


  • Stockholm, Stockholm, Sweden Gordon Delivery Full time

    Transforming the Last Mile Delivery IndustryAbout Gordon Delivery:Gordon Delivery is a leading smart home delivery enabler for online grocery-, pharmacy- and Meal kit providers. We leverage our expertise to help e-commerce businesses identify and capitalize on new opportunities to grow their businesses. Our tech platform is tailor-made for...


  • Stockholm, Stockholm, Sweden PRO Unlimited Full time

    Servicing Our ClientsAs a key member of our team, you will play a pivotal role in delivering top-notch services to our clients through our award-winning VMS software. Based in Sweden, you will collaborate closely with vendors, client hiring managers, and cross-functional teams to ensure seamless service delivery.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job RequirementsTo be successful in this role, you will need to have a strong background in technical service, with a focus on analytical laboratory instruments. You will also need to have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.ResponsibilitiesInstallation/relocation of analytical...