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Customer Service Professional

1 week ago

Gothenburg, Västra Götaland, Sweden Brainlab Full time
Customer Service Role

We are seeking a highly motivated Customer Service Professional to join our team. As a key member of our technical customer support team, you will be responsible for providing exceptional customer service and ensuring their satisfaction with our products.

Main Responsibilities:
  • Provide technical assistance to customers via phone, email, or in-person
  • Analyze customer complaints and resolve issues promptly
  • Maintain good communication with customers throughout the service process
Qualifications:
  • Bachelor's degree in business administration, marketing, or similar field
  • 1-3 years' experience in a customer-facing role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills