Director of Customer Partnerships

4 hours ago


Stockholm, Stockholm, Sweden Heads Svenska AB Full time

Are you a seasoned leader looking for a new challenge? Do you want to join a dynamic and ambitious team? We are seeking an experienced Head of Operations Management Team to drive customer relationships and partnerships.

Job Description

As Head of Operations Management Team, you will be responsible for developing and maintaining strong relationships with customers and partners. You will provide technical expertise to guide customers to solutions and lead a team of four professionals.

Directly reporting to the CEO, you will participate in strategic decision-making and collaborate with various parts of the business. You will foster a familial and ambitious culture and ensure operational activities align with the company's vision and objectives.

Key Responsibilities:

  • Develop and maintain customer relationships and partnerships.
  • Provide technical guidance to customers.
  • Lead and develop the Professional Services team.
  • Identify areas for improvement and implement changes.
  • Collaborate across the organization to ensure operational activities align with the company's vision.
  • Participate in ongoing meetings and sales dialogues.
  • Work closely with project management and collaborate with different business units.

Requirements:

  • Background in complex software development.
  • Experience leading cross-functional teams.
  • Prior leadership or coaching experience.
  • Excellent knowledge of Swedish and English.

What We Offer:

  • Developmental and fun work environment.
  • Opportunity to make a genuine impact.
  • Hybrid work arrangement based in Stockholm.


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