Customer Relationship Manager

2 weeks ago


Uppsala, Uppsala, Sweden Who Collaborating Centre For Int Drug Monitoring Full time
About the Role

We are seeking a highly motivated professional to join our Customer Liaison section on a parental leave cover contract that ends 31st of August 2026. As a Customer Relationship Manager, you will play a vital role in ensuring smooth customer onboarding, supporting contract management, and fostering strong relationships with our global client base.

Key Responsibilities:
  • Cultivate long-lasting relationships with clients and ensure their needs are met.
  • Partner with the Customer Engagement section to guide new clients through the enrolment process.
  • Manage new client setups in internal systems, ensuring efficient administration of enrolment and licensing tasks.
  • Analyse client financial criteria and business changes, following up on updates to their needs and status.
  • Oversee the administration and maintenance of internal systems related to client management and licences.
About You

We are looking for a mission-driven individual who is motivated by making a global impact in a non-profit setting. The ideal candidate will be customer-focused, analytical, and proactive, with excellent communication and teamwork skills.



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