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Service Coordination Manager

2 weeks ago

Uppsala, Uppsala, Sweden Cytiva Sverige AB Full time
About the Role

This position reports to the Sr Manager, Global Services Custom Products and Repair Center Operations and is part of the Customer Support Multifunction department located in Sweden.

Key responsibilities include:

  1. Leading customer upgrade projects from start to finish, including communication with regions, internal meetings with Custom Engineering resources, and external contact with suppliers.
  2. Creating part numbers based on project needs.
  3. Updating project trackers with the latest updates for each project.

Other duties may include managing minor upgrade projects through installation, maintaining relationships with internal and external suppliers, assembling and quality-checking upgrades, and writing documentation for field teams.