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Area Manager, Norway

2 months ago

Stockholm, Stockholm, Sweden Fiskars Group Full time
About Fiskars Group

Fiskars Group is a global home of design-driven brands for indoor and outdoor living. Our purpose is to pioneer design to make the everyday extraordinary.

About the Role

We are seeking a highly skilled and experienced Area Manager to join our Direct to Consumer team in Norway. As a key member of our retail operations team, you will be responsible for driving sales and revenue growth across our stores in Norway, ensuring alignment with business objectives and maximizing customer conversion rates.

Key Responsibilities
  • Drive Sales and Revenue: Implement strategies to boost sales and revenue across stores, ensuring alignment with business objectives and maximizing customer conversion rates.
  • Enhance Customer Experience: Ensure consistent, exceptional customer experiences by collaborating with store managers on personalized service, merchandising, and seamless omnichannel solutions.
  • Oversee Store Operations: Maintain operational excellence by monitoring KPIs, optimizing staffing, and guiding store managers in inventory, merchandising, and compliance.
  • Lead and Develop Teams: Recruit, train, and mentor store managers, fostering a positive and collaborative work culture while encouraging career growth and skill development.
  • Collaborate Across Teams: Partner with marketing, merchandising, supply chain, and HR to execute DTC strategies, ensuring smooth communication and operational success.
  • Monitor and Support Performance: Regularly assess store performance, offering support and insights to optimize efficiency and customer satisfaction.
  • Act as a Liaison: Facilitate clear communication between the Head of DTC, store managers, and other retail channels to promote teamwork and synergy across departments.
  • Support International Growth: Facilitate the setup of operations in new markets and actively engage in the brand's expansion efforts.
Requirements
  • Sales Savvy: Strong understanding of retail sales, with the ability to analyze data, spot trends, and create action plans to meet sales targets.
  • Customer-Centric: Passionate about delivering great customer experiences and building relationships. You listen to customer needs and resolve issues with ease.
  • Leadership & Team Builder: An inspiring leader who can motivate, guide, and develop teams, fostering a positive, inclusive work culture.
  • Operationally Focused: Detail-oriented with a knack for optimizing store operations, from inventory management to ensuring brand consistency.
  • Collaborative Communicator: You work well with cross-functional teams and communicate effectively with stakeholders to ensure smooth operations and teamwork.
  • Entrepreneurial Spirit: Innovative and willing to take calculated risks, with an eagerness to try new things and stay ahead of the competition.
  • Analytical & Strategic: Able to interpret data, solve problems, and make strategic decisions to improve sales and operational performance.
  • Supply Chain Knowledge: Familiar with supply chain processes, ensuring timely delivery and efficient product flow across stores.