Customer Service Specialist
7 days ago
Välkommen till Volvo Group
Vårt fokus på kvalitet och kundtillfredsställelse innebär att vi söker dig som är passionate om kundservice och vill arbeta i en händelserik miljö med ett globalt perspektiv. I rollen som Customer Contact kommer du att vara vår kundens "ögon" i organisationen och aktivt medverka till att öka kundtillfredsställelsen på Volvo i Köping.
Vad du kommer att göra
Med stort fokus på kundnöjdhet och kundtillfredsställelse kommer du att vara den som utvecklar och driver våra processer och produkter. Du kommer att vara en viktig del av vårt team och arbeta tillsammans med andra experter för att förbättra våra tjänster och produkter.
Vem du är
För att lyckas i rollen som Customer Contact behöver du ha förmågan att översätta dina kunskaper inom kvalitetsutveckling till värdeskapande resultat för företaget. Du bör ha en högskoleutbildning med inriktning mot kvalitetsteknik eller motsvarande, alternativt lång erfarenhet av kvalitetsarbete sedan innan. Som person är du social, driven och lyhörd, och har god problemlösningsförmåga och kan hålla dig lugn även i stressade situationer.
För att fortsätta att växa med oss
Vi erbjuder dig en möjlighet att arbeta i en händelserik miljö med ett globalt perspektiv, där du kan växa och utvecklas i en miljö där ständiga förbättringar är en del av den dagliga verksamheten. Hos oss kan du arbeta med passionerade och drivna kollegor som delar dina värderingar och mål. Det är en utmanande och spännande roll som kräver din engagemang och din förmåga att bidra till våra mål.
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