Growth and Retention Expert

14 hours ago


Stockholm, Stockholm, Sweden Mentimeter AB Full time
Key Responsibilities
  • Strategic Account Management: Develop and execute tailored account strategies to drive growth, retention, and customer success across key accounts in the EMEA region.
  • Serve as Primary Point of Contact: Ensure a seamless client experience and address high-level needs for strategic accounts.
  • Client Growth & Retention: Drive customer engagement models to ensure deep customer value and success.
  • Identify Opportunities: Discover opportunities for expansion within existing accounts, driving cross-selling and upselling initiatives.
  • Foster Deep Client Relationships: Maintain long-term partnerships and ensure high customer satisfaction.
  • Lead Retention & Growth Teams: Provide guidance, mentorship, and support to ensure high performance and client focus.
  • Collaborate Closely: Work closely with Sales, Product, and Marketing teams to align on client strategies, product roadmaps, and feedback loops.


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