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Customer Marketing Digital Manager

2 months ago


Gothenburg, Västra Götaland, Sweden Essity AB Full time
About the Role

We are seeking a highly skilled and experienced Digital Marketing Manager to join our team at Essity AB. As a key member of our customer marketing team, you will be responsible for developing and executing online customer marketing plans that drive business growth and customer engagement.

The ideal candidate will have a strong background in digital marketing, with experience in executing brand marketing plans with customers, lead generation, and digital marketing tactics. You will be responsible for establishing Tork's digital shelf presence on distributor's webshop, utilizing content and content sharing capabilities, and continuously monitoring, analyzing, and improving share of search, content integrity, and accuracy.

You will also be responsible for coordinating local marketing agencies to secure development of customized content, building strong brand equity plans with local distributors, and implementing a robust marketing ROI model. Additionally, you will act as an internal Subject-Matter-Expert (SME) and advocate of the omnichannel approach to customer marketing & sales, making content / best practices / learnings / resources widely available across the region to support local teams.

Key Responsibilities
  1. Develop and lead the execution of online customer marketing plans, (as part of omnichannel Joint Business Plans) for selected strategic customers, in alignment with the BU Marketing strategy and regional/local commercial plans.
  2. Establish Tork's digital shelf presence on distributor's webshop, utilizing content and content sharing capabilities (Salsify); continuously monitoring, analyzing, and improving share of search, content integrity, and accuracy in partnership with the distributor.
  3. Drive demand generation through digital marketing, coordinating local marketing agencies to secure development of customized content such as: co-branded sales support materials, customer catalogues, brochures, advertisements as well as digital sales tools.
  4. Build strong brand equity plans with local Distributors, executing our Tork brand guiding principles and modeling our Tork Brand Omni-Channel Model with consistency and excellence.
  5. Implement a robust marketing ROI model, incl. setting KPIs, evaluated and followed up on with corrective actions.
  6. Act as an internal Subject-Matter-Expert (SME) and advocate of the omnichannel approach to customer marketing & sales; making content / best practices / learnings / resources widely available across the region to support local teams.
Requirements
  1. University degree in Business Administration/Marketing or similar.
  2. Several years of B2B and/or B2C Marketing/Trade/Shopper-Marketing experience, preferably with a focus on ecommerce.
  3. Experience executing brand marketing plans with customers.
  4. Experience with lead generation, digital marketing, and search marketing tactics.
  5. Strong business and financial acumen incl. experience with campaign analytics and data-driven campaign optimization.
  6. Excellent written and oral communication skills in English and Swedish.
  7. Education/certification in online marketing/ecommerce, search, and related courses is advantageous.
What We Offer

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. You will be part of a global organization with a strong commitment to innovation and customer satisfaction.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about digital marketing and customer engagement, and have the skills and experience to succeed in this role, we encourage you to apply.