Customer Journey Innovation Manager

17 hours ago


Stockholm, Stockholm, Sweden Safemind AB Full time

Safemind AB is an e-commerce company that specializes in digital printing, operating in the US, Japan, and Europe.

Through our platform, customers can create custom stickers and labels quickly and easily. Our customer base consists of small business owners, artists, and individuals from all walks of life.

Since our inception in 2006, we have grown to over 100 employees, with a small office in the US and a headquarters in Lomma.

At Safemind AB, we value fun and kindness above all else.

About the Company

Our company is committed to improving the customer experience by simplifying the process of creating and ordering while making it enjoyable and exciting. The Customer Journey team plays a vital role in this effort.

In this role, you will lead technical work for the team by guiding them in making sound decisions. You will work as a developer within the team and serve as the representative of the customer journey, working closely with the CTO, product owner, Tech Leads of other teams, and the creative team.

The Customer Journey team consists of 5 full-stack developers who use a range of technologies, including TypeScript, SVG, and legacy code using jQuery with TypeScript.

At Safemind AB, we have autonomous cross-functional teams, including Customer Journey, Operations, Technical Platform, and Production, which interact broadly across the organization.

About the Role

We are seeking a full-stack developer with a natural aptitude for technical leadership. You will be responsible for guiding the team's technical direction while contributing to code development. You should be communicative, willing to share insights, and guide others in a humble manner.

You should have experience coding in Svelte, Svelte Kit, and TypeScript. Familiarity with optimization techniques, building high-ranking web pages on Google PageSpeed, and delivering content optimized for search engines and visitors is also essential.

Experience working with vector graphics, SVG, PDF, AWS Services, Vercel, and similar technologies is a plus. Strong problem-solving skills, curiosity, and creativity are highly valued.

Why Join Us?

At Safemind AB, we prioritize fun and creativity. We're looking for someone who asks 'why not' instead of 'why.' If you're excited about growth and pace, we want to hear from you.

As a member of our team, you'll have the opportunity to work at our head office in Lomma or remotely two days a week. During the initial period, on-site work is required. This is a full-time position with a 6-month probationary employment.



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