Customer Experience Advocate

We are seeking a skilled Global Customer Advocate to join our team in TN Sweden. The ideal candidate will have a minimum of 10 years of experience in customer success, strategy consulting, or related fields, with a strong focus on the Telco space.As a Global Customer Advocate, you will be responsible for organizing and leading customer advisory boards to...

As a Customer Success Advocate at Mentimeter AB, you will play a critical role in ensuring the satisfaction and retention of our Enterprise customers.In this role, you will be responsible for developing and executing strategies to drive revenue growth while providing exceptional customer service.About the Role:You will lead the expansion of our existing...

We are looking for a Customer Experience Manager to join our team in Oslo. Our customer success team spans Scandinavian countries and works daily to secure excellent customer experience.About the Role:You will be responsible for building long-term sustainable relationships with our customers, advocating their needs internally, and working collaboratively...

Key ResponsibilitiesThe successful candidate will be responsible for designing and building an engaging community for our audience; recruiting community members and customer advocates through various channels and supporting its rollout across all regions.Additionally, you will create, manage, and maintain our customer advocacy program, develop a customer...

Company OverviewS AVR - Stockholm is a dynamic and innovative company that values exceptional customer service. Our mission is to provide a seamless and supportive experience for our clients, empowering them to achieve their goals.Job DescriptionWe are seeking an experienced Customer Experience Specialist to join our team. As a key player in our...

Business Operations · Stockholm, Sweden · Fully RemoteCustomer Trust and Experience Consultant We usually respond within two weeks About UsWith over 85 million global active users and 2,5 million transactions per day, Klarna is on the way to becoming the world's favorite way to shop. To help us get there, we're assembling an unparalleled global talent team...

About QuinyxWe're a leading provider of workforce management solutions, empowering businesses to streamline their operations and optimize performance.Our innovative platform helps organizations schedule, report, and analyze their workforce data with ease, resulting in improved productivity and employee satisfaction.The OpportunityThis role offers a unique...

We're looking for a skilled Digital Customer Success Manager to join our team at Optimizely. As a Digital CSM, you'll play a critical role in helping our customers achieve their goals and maximize their return on investment.Our ideal candidate has experience working with clients of all sizes, especially B2C mid-market. They should be familiar with web or...

ResponsibilitiesYou will be responsible for:Handling technical and financial queries from customers with professionalism and expertise.Providing exceptional customer experiences across various channels.Identifying areas for improvement and suggesting solutions.Working with cross-functional teams to drive strategic initiatives.

Do you want to help us unleash the secret to how happy employees create a happy business? We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world.We develop workforce management solutions - software that makes scheduling and time reporting smoother and more flexible for...

Key ResponsibilitiesAct as a Trusted Advisor: Drive adoption and showcase the value of Pocketlaw's solutions for a portfolio of customers.Take Ownership: Own the end-to-end customer journey, including onboarding, engagement, and renewal strategy.Identify Opportunities: Discover growth opportunities within customer accounts and collaborate with the sales team...

About the RoleWe are seeking a skilled Finnish Customer Support Professional to join our team in Stockholm. As a key member of our client success department, you will play a vital role in supporting clients and ensuring their satisfaction with our HR platform.ResponsibilitiesGuide clients through onboarding and system implementation processes.Provide...

We are seeking a highly skilled and customer-focused individual to join our eCommerce Support Team at Transcom AB Stockholm. As an eCommerce Customer Support Representative, you will play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Job...

Job DescriptionThe Digital Customer Success Manager (CSM) plays a pivotal role in helping customers extract maximum value from our products. This individual drives adoption, retention, and expansion of our offerings by being a trusted advisor to customers.As a Digital CSM, you will be an expert on our products and technology, digital strategy, and growing a...

About UsAt Transcom AB Stockholm, we pride ourselves on being a global community of customer experience experts. Our team is comprised of agile, curious, driven, and committed individuals who care deeply about delivering world-class service for some of the world's most beloved brands.We are now looking for Finnish-speaking customer champions to join our...

About UsMerkle Sweden is a leading provider of data-driven customer experience management (CXM) services. Our team of experts helps businesses navigate the complexities of digital transformation and deliver personalized customer experiences across channels and devices.Job DescriptionAs a Customer Experience Manager at Merkle Sweden, you will play a critical...

Key ResponsibilitiesDevelop business value assessment programs by creating customer success metrics to support product onboarding, product adoption, and customer retention goals.Maintain customer technical account portfolios to provide technical guidance and recommendations.Pursue strategies of goal attainment to rectify hurdles and steer clients towards...

Our mission is to empower businesses through customer-centric solutions.We aim to redefine what customer success means in enterprise software by unlocking value for every client. Our team helps businesses build strong relationships with their customers, leveraging the Planhat platform to drive high-value outcomes.We're looking for a Customer Experience Lead...

Key ResponsibilitiesDrive Business Growth: Enhance customer experience and boost customer engagement to fuel our business expansion.Lead Customer Journeys: Take charge of guiding customers through the onboarding process to project delivery and resolution.Provide Exceptional Support: Offer proactive and reactive technical support, troubleshoot issues, and...

Join our dynamic team as a Customer Experience Specialist, where your passion for service, keen interest in finance, and love for customer interaction will shine In this pivotal role, you're not just a part of the team; you're at the heart of ensuring our customers receive exceptional support and service.As a key player in our fast-paced startup, you will...