Customer Success Advocate

6 days ago


Stockholm, Stockholm, Sweden Optimizely Full time

We're looking for a skilled Digital Customer Success Manager to join our team at Optimizely. As a Digital CSM, you'll play a critical role in helping our customers achieve their goals and maximize their return on investment.

Our ideal candidate has experience working with clients of all sizes, especially B2C mid-market. They should be familiar with web or mobile app product and development teams, as well as customer data platforms, CMS, digital marketing platforms, e-commerce platforms, and other technologies.

About the Job
  • This is a customer-facing role that requires strong communication and problem-solving skills.
  • You'll work closely with internal teams to develop and execute success plans that meet customer needs and goals.
Key Responsibilities
  • Drive adoption and retention of our products and services.
  • Build and maintain strong relationships with customers.


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