Head of Customer Success

2 weeks ago

Gothenburg, Västra Götaland, Sweden Brightvision AB Full time
{"title": "Head of Customer Success", "content": "Job Overview

Brightvision is seeking a seasoned leader to spearhead our customer success efforts. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive project management framework that aligns with our long-term strategic goals.

Key Responsibilities:

  • Collaborate with the Leadership team to develop and execute a project management framework that drives operational excellence and customer-centric outcomes.
  • Work closely with the Head of Outbound Marketing to ensure project management practices contribute to the broader company vision.
  • Oversee the planning, execution, and delivery of all projects, ensuring they are completed on time, within scope, and with the highest quality standards.
  • Continuously evaluate and optimize project management processes and methodologies, identifying tools that enhance efficiency, effectiveness, and scalability.
  • Onboard, mentor, and guide project managers, fostering a culture of continuous improvement and accountability.
  • Identify opportunities to 'Wow' our customers and leverage memorable customer experiences to drive growth.
  • Work closely with other departments to ensure seamless project execution, fostering a culture of collaboration and shared success.
About Brightvision

Brightvision is a B2B growth agency that specializes in results-driven marketing for tech companies. We have around 100 employees located around the globe, working with some of the largest and most exciting companies in the tech industry.

Our corporate culture is characterized by transparency, teamwork, and personal development. Our vision is to become the largest and most trusted growth partner for B2B technology brands.

Why choose Brightvision?

We are a nice bunch of 'humble winners' with a good sense of humor. We strive to be 'remote first', allowing you to work from home as much as you want, no matter where you live in the world.

Areas that make you thrive at Brightvision:

  • Good team spirit with awesome colleagues.
  • Working with the largest and most challenging customers in the tech industry.
  • Decentralized organization where you work in smaller teams.
  • Focus on competence development and internal coaching.
  • Great kickoffs and social activities.
  • Lots of transparency and good communication.
  • International environment with colleagues around the world.
  • Bonus program for everyone.
  • Stipend if you work remotely to contribute to your costs.
  • Health & wellness program.
  • Focus on world-class leadership.
"}

  • Head of Project Management and Customer Success

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Brightvision AB Full time

    {"title": "Head of Project Management and Customer Success", "description": "Job OverviewBrightvision is seeking a strategic and innovative leader to step into the role of Head of Project Management and Customer Success. This newly-created position will focus on two key areas - Project Management and Customer Success.Under a recently-appointed Head of...

  • Customer Success Manager

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Jerrie AB Full time

    Rollen som Customer Success ManagerAqua Robur Technologies söker en erfaren Customer Success Manager för att säkerställa att våra kunder har de kunskaper och förutsättningar de behöver för att kunna utnyttja våra lösningar maximalt.UppdragetGenomföra utbildningar i vårt analysverktyg och fysisk installation av hårdvara, både i Sverige och...

  • Sales and Customer Success Professional

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Avinode Group Full time

    {"h3": "Account Manager Role Overview"} Avinode Group is seeking a seasoned sales and customer success professional to manage existing accounts and drive revenue growth in their territory. As an Account Manager, you will work closely with our Customer Success Managers and Onboarding Specialists to deliver value and retain customers while exploring new...

  • Sales and Customer Success Professional

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Avinode Group Full time

    About the RoleWe are seeking a highly motivated and experienced Sales and Customer Success Professional to join our team as an Account Manager. In this role, you will be responsible for managing existing accounts and driving revenue growth in your territory.Key ResponsibilitiesCustomer Needs Understanding: Gain deep insights into your customers' business...

  • Customer Success Manager, Team Lead

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden A-hub Sweden Full time

    About the RoleWe are seeking a seasoned Customer Success Manager, Team Lead to guide and inspire our team in building and managing strong relationships with our customers. This role leads the day-to-day activities of a team of Customer Success Managers, responsible for developing and implementing strategies to enhance customer satisfaction and retention.Key...

  • Account/Customer Success Business Development Manager

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Aspire Software Full time

    About the RoleWe are seeking a highly skilled and experienced Account Manager/Customer Success Manager to join our team at Aspire Software. As a key member of our sales and customer success team, you will be responsible for driving revenue growth, retaining existing clients, and acquiring new business opportunities.Key ResponsibilitiesRevenue Growth and...

  • Head Waiter

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Clarion Hotel Draken Full time

    About Clarion Hotel DrakenClarion Hotel Draken is a leading hospitality company that offers a unique blend of Scandinavian charm and premium service. Our team members are the backbone of our success, and we strive to create an environment where they can thrive and grow.Job SummaryWe are seeking a highly motivated and experienced Head Waiter to join our team...

  • Head of Construction and Infrastructure

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking a highly experienced and skilled professional to lead our construction and infrastructure team in the development of a large-scale production plant for battery cells in Sweden. As Head of Construction and Infrastructure, you will be responsible for the planning and execution of the construction contracts, ensuring that the...

  • Head of Industrial Scaffolding Operations

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Doka Full time

    About the RoleDoka is seeking a highly experienced and skilled professional to lead our industrial scaffolding operations in the Nordics region. As the Head of Industrial Scaffolding Operations, you will be responsible for driving the growth and success of our scaffolding business in Sweden, Norway, Denmark, and Finland.Key ResponsibilitiesDevelop and...

  • Head of Mid Corporate Coverage Gothenburg

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden SEB Full time

    About SEB Mid CorporateSEB Mid Corporate is a key business area for SEB, with a strong market presence and a leading brand in Sweden. As the Head of Mid Corporate Gothenburg, you will lead the Client Teams, with Client Executives and Client Associates reporting directly to you. Your responsibilities include strengthening existing and future customer...

  • Executive Assistant for Head of Architecture

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking an experienced Executive Assistant to support the Senior Vice President/Head of Enterprise Architecture and Senior Vice President/Head of Legal & Compliance at Volvo Group Digital & IT.The successful candidate will be responsible for providing administrative support, coordinating projects, and driving business operations. This is...

  • Head of Construction

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Construction to lead our construction project in Mariestad. As a key member of our Construction & Infrastructure management team, you will be responsible for the planning and execution of construction contracts, ensuring timely and cost-effective delivery of high-quality results.Key...

  • Head of Construction and Infrastructure

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Construction and Infrastructure to join our team at Volvo Group. As a key member of our Construction & Infrastructure management team, you will be responsible for the construction process of all buildings and land at our site, ensuring timely, cost-effective, and high-quality delivery.Key...

  • Executive Assistant for Head of Architecture

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking an experienced Executive Assistant to support the Senior Vice President/Head of Enterprise Architecture and Senior Vice President/Head of Legal & Compliance at Volvo Group Digital & IT.The successful candidate will be responsible for providing administrative support, coordinating projects, and driving business operations. This is...

  • Head of Accounting and Reporting

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden The Finance Family AB Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Account to Report to join our Global Finance GBS department. As a key member of our team, you will be responsible for all accounting, closing, and reporting activities for our local Mölnlycke companies.Key ResponsibilitiesLead the transformation of processes in scope for the AtR...

  • Head of Artificial Intelligence and Data

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Cars AB Full time

    About Volvo Cars ABVolvo Cars AB is a leading manufacturer of premium automobiles, committed to providing freedom to move, in a personal, sustainable, and safe way. Our purpose is to simplify our customers' lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them,...

  • Head of Chapter Solution Architecture

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our Chapter Solution Architecture team. As the Head of Chapter Solution Architecture, you will be responsible for developing and managing the architecture competence in the Chapter and across the Digital & IT community.Key ResponsibilitiesManage capacity planning and new...

  • Head of Bioeconomy Arena

    2 weeks ago

    Gothenburg, Västra Götaland, Sweden Research Institutes of Sweden AB Full time

    Om rollenVi söker en erfaren ledare med ett starkt strategiskt sinne och dokumenterad erfarenhet av att leda genom andra chefer. Du har ett välutvecklat kontaktnät inom bioekonomi och bioraffinaderi, både mot företag, myndigheter, akademi och institut. Du har erfarenhet av att leda och utveckla FoU-verksamhet inom bioraffinaderi och/eller bioekonomi,...

  • Head of Transportation Solutions

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Einride Full time

    About the RoleWe are seeking a highly experienced and skilled professional to join our team as the Head of Transportation Solutions. This dynamic role will be responsible for managing a team of specialists and overseeing the development, servicing, and maintenance of new and existing accounts for our product line of new and used trailers, as well as other...

  • Head of Construction and Infrastructure

    3 weeks ago

    Gothenburg, Västra Götaland, Sweden Volvo Group Full time

    Transforming the Future of Sustainable TransportationThe Volvo Group is at the forefront of the transportation industry's transformation to sustainable solutions. As a key player in this revolution, we are seeking a highly skilled and experienced professional to lead our construction efforts.About the RoleThis is a unique opportunity to join our team as the...