Head of Business Operations Team

4 hours ago


Stockholm, Stockholm, Sweden Heads Svenska AB Full time

Join us at Heads Svenska AB as we strive to build the world's most beloved commerce platform. Our goal is simple: to combine simplicity and performance in everything we do.

Executive Leadership Opportunity

We are seeking an experienced leader to drive customer relationships and partnerships. As Head of Operations Management Team, you will be responsible for developing and maintaining strong relationships with customers and partners.

As a member of our executive team, you will report directly to the CEO and participate in strategic decision-making. You will also have the opportunity to collaborate with various parts of the business, fostering a familial and ambitious culture.

Key Responsibilities:

  • Manage customer relationships and partnerships.
  • Provide technical expertise to guide customers to solutions.
  • Lead and develop the Professional Services team.
  • Identify areas for improvement and implement changes.
  • Collaborate across the organization to ensure operational activities align with the company's vision.
  • Participate in ongoing meetings and sales dialogues.
  • Work closely with project management and collaborate with different business units.

Requirements:

  • Background in complex software development.
  • Experience leading cross-functional teams.
  • Prior leadership or coaching experience.
  • Excellent knowledge of Swedish and English.

Benefits:

  • Developmental and fun work environment.
  • Opportunity to make a genuine impact.
  • Hybrid work arrangement based in Stockholm.


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