Customer Relationship Manager

1 day ago


Stockholm, Stockholm, Sweden Management Events Full time

Job Description

The successful candidate will be responsible for cultivating and managing strong, long-term relationships with clients. They will deliver exceptional customer service, proactively addressing inquiries and resolving challenges to ensure a positive customer experience.

Responsibilities:

  1. Cultivate and manage strong, long-term relationships with clients.
  2. Deliver exceptional customer service, proactively addressing inquiries and resolving challenges to ensure a positive customer experience.
  3. Equip solution providers with the necessary knowledge and tools to optimize their participation in our invitation-only events, maximizing lead generation and relationship building opportunities.
  4. Collaborate closely with the sales team to identify up-selling, cross-selling, and portfolio sales opportunities, contributing to increased customer lifetime value.


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