German Language Enterprise Solutions Manager

2 days ago


Stockholm, Stockholm, Sweden Tacton Systems AB Full time

About the Role

As a Senior Customer Success Manager at Tacton Systems AB, you will play a pivotal role in driving business value for our global enterprise clients. You will be responsible for building and maintaining strong relationships with key customers, ensuring they maximize the value of their investment in our CPQ solutions.

This is an excellent opportunity to work with cutting-edge technology and make a significant impact on the digital transformation of our clients. As a trusted advisor, you will proactively identify opportunities to drive customer success and navigate internal stakeholders to ensure alignment between customer objectives and our strategic goals.

Key Responsibilities:

  • Own customer relationships – Serve as the primary point of contact for several of our larger customers, building and maintaining strong relationships with upper management across both IT and business departments.
  • Drive business value – Act as a trusted advisor, ensuring customers achieve their goals through the full lifecycle of the CPQ solution, from onboarding to value realization.
  • Increase product adoption – Proactively engage with customers to help them leverage our technology for maximum impact.
  • Identify new opportunities – Collaborate with Sales to drive growth through upsell and cross-sell opportunities.
  • Prevent churn and boost retention – Anticipate challenges, mitigate risks, and ensure a seamless customer experience.
  • Work cross-functionally – Partner with Product, Services, and Support teams to create a frictionless customer journey.


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