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Customer Experience Manager
21 hours ago
Description:
We are seeking an experienced professional to join our team as a Customer Solution Owner. As a member of our IoT department, you will play a vital role in delivering customized IoT solutions to external customers, ensuring that the solutions meet customer expectations and fulfill their technical and financial requirements.
About the Team:
Our team is responsible for developing and delivering IoT solutions to external customers. We work closely with stakeholders to evaluate, plan, and develop IoT solutions, translate customer needs and business targets into technical requirements, define the solution concept and iterate it with customers, internal stakeholders, and partners, lead customer projects with structure, and manage document creation. We assemble and manage virtual teams to onboard customers to Telia's IoT services, train and educate customers on how to use our services efficiently, and manage complex IoT bids.
Requirements:
- 7+ years of experience in a related field (IoT, Telecom, IT)
- Proven track record of delivering high-quality results
- Excellent communication, interpersonal, and project management skills
- Able to work independently and as part of a team
- Familiarity with industry-specific experience such as buildings, transport/logistics, automotive, telecom, or IT
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