Customer Service Manager

1 day ago


Solna Municipality, Sweden Polarium Full time

Polarium is dedicated to pioneering intelligent energy storage systems that have far-reaching implications for the industry. Our seasoned team identifies and capitalizes on unique business opportunities worldwide, establishing a loyal customer base. As a key representative of the company, you'll facilitate effective communication of our market-leading technology across various markets.

Key Job Functions

This role requires coordinating closely with our global Order & Delivery team to deliver exceptional customer experiences. Key tasks involve managing orders, transporting documents, monitoring production, handling invoices, and resolving claims. Your dedication to customer satisfaction will be paramount in this position.

Desired Skills and Qualifications
  • Proven experience in large customer-facing roles or as a customer-facing project manager
  • Able to develop and implement process improvements
  • Proficiency in Business Central and Microsoft Office
  • Exceptional written and verbal English communication skills
  • Background in data analysis and KPI reporting
  • Basic understanding of Swedish
About the Opportunity

This position presents an excellent chance to be part of a forward-thinking company dedicated to redefining the energy industry. You'll contribute to shaping the future of Polarium and making a meaningful impact in the field of energy storage.



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