
EandoX Relationship Manager
6 days ago
EandoX Relationship Manager
We are a green tech company dedicated to sustainable services. Our mission is to fuel our platforms by developing BIM objects and EPDs, and providing software that enables real-time tracking of scope 3 emissions.
About Us:We believe in inclusion, open conversations, and supporting each other to quickly adapt and raise our offering to the next level.
Role Description:As our new EandoX Relationship Manager, you will serve as the primary point of contact for EandoX customers, addressing inquiries and resolving issues efficiently. You will collaborate with the sales manager to gain insight into current and future customer needs, design and optimize processes, and build strong customer relationships to drive retention and loyalty.
Key Responsibilities:- Serve as the primary point of contact for EandoX customers.
- Collaborate with the sales manager to understand customer needs.
- Design and optimize processes to deliver exceptional customer experiences.
- Build and nurture strong customer relationships.
- 2+ years of customer support experience or similar from a SaaS company.
- Strong communication skills in English.
- Previous experience in the sustainability industry or working with a sustainability focus is a plus.
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