Workforce Management Regional Scheduling Lead

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Regional Scheduling Lead

The Regional Scheduling Lead is a critical role that involves overseeing a team of schedulers across 6-9 countries. The primary goal is to create efficient and accurate schedules that balance operational goals.

This role plays a pivotal part in creating schedules that optimize service delivery, drive automation, and foster continuous improvement. The ideal candidate will have experience in workforce management, forecasting, capacity planning, and real-time management.

  • Refine scheduling practices and develop mid-term forecast models to generate actionable insights from data.
  • Collaborate with the Global Scheduling Lead and Planning teams to ensure alignment across functions.
  • Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times.
  • Drive accountability for WFM KPI improvements (forecasting accuracy, scheduling accuracy, cycle times).
  • Co-own quarterly OKR target-setting with fellow leads.

Key qualifications include:

  • 1+ year of experience as a people lead or in a Workforce Management role.
  • Strong understanding of Workforce Management, including forecasting, capacity planning, and real-time management.
  • Experience in stakeholder management, with the ability to connect and maintain relationships with internal teams.
  • Strategic thinking and ability to translate strategy into operational plans.
  • Advanced Excel/Spreadsheets skills and experience with BI tools like Looker.


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job Summary:The Regional Scheduling Lead plays a pivotal role in the Workforce Management (WFM) team, overseeing 5-8 schedulers across multiple countries. This position involves creating efficient and accurate schedules that balance operational goals.Key Responsibilities:Collaborate with the Global Scheduling Lead to ensure alignment across functions and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Workforce Management Regional Scheduling LeadAchieving Efficiency in Workforce Management: A Regional PerspectiveThis role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will ensure alignment across functions while serving...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Workforce Management Regional Scheduling Lead, NorthThis is an exciting opportunity to join our Workforce Management (WFM) team as a Regional Scheduling Lead for the North region. As a key member of the team, you will be responsible for leading a group of schedulers who manage routines across multiple countries.Key Responsibilities:Lead a team of schedulers...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Scheduling Team Lead - North RegionWe are looking for a highly motivated and experienced Scheduling Team Lead to join our team in the North Region. As a team lead, you will be responsible for leading a team of schedulers and developing schedules that meet business objectives.The ideal candidate will have experience in workforce management, forecasting,...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionAs a Regional Scheduling Lead in our Workforce Management team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries. Your role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About the Role:This is an exciting opportunity to join our Workforce Management (WFM) team as a Regional Scheduling Lead. As a key member of our team, you will be responsible for optimizing our scheduling processes, improving forecasting accuracy, and enhancing service levels.Key Responsibilities:Develop and implement scheduling strategies to meet business...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Company Overview:At Wolt, we're revolutionizing the way people order food and groceries. Our mission is to bring the joy of discovering new flavors and cuisines to our customers while providing a seamless experience.Job Description:This is an exciting opportunity to join our Workforce Management (WFM) team as a Regional Scheduling Lead. As a key member of...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job SummaryAs a Regional Scheduling Lead, you will play a pivotal role in creating efficient and accurate schedules that balance operational goals. You will lead a group of schedulers managing routines across multiple countries.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Regional Scheduling Operations ManagerAs a Regional Scheduling Operations Manager, you will be responsible for leading a team of schedulers across multiple regions. The focus will be on creating schedules that meet business objectives and drive operational excellence.This role requires strong analytical and problem-solving skills, as well as the ability to...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Workforce Management Regional Scheduling Lead, NorthIn this critical role, you will lead a team of schedulers responsible for designing and implementing efficient scheduling routines across various countries.Responsibilities:Develop and implement data-driven scheduling strategies;Grow and develop your team through mentorship and coaching;Collaborate with...


  • Stockholm, Stockholm, Sweden JSS ASSOCIATES Full time

    Job SummaryJSS Associates is looking for a highly skilled Workforce Management Specialist to join our team. The successful candidate will have a strong technical background with expertise in workforce management (WFM) solutions and cloud deployments.Key Requirements:Minimum 6 years of experience in Legion cloud deployments.Expertise in end-to-end Workforce...


  • Stockholm, Stockholm, Sweden Wolt Full time

    WFM Strategy and Development LeadDriving Strategic Growth Through Effective Workforce ManagementThis role is critical in developing and implementing strategic plans to drive growth and improve operational efficiency. You will lead a group of schedulers managing routines across multiple countries and collaborate with Global Scheduling Lead and Planning and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    RequirementsTo succeed in this role, you should have:A strong understanding of Workforce Management, including forecasting, capacity planning, scheduling, and real-time management;At least 1 year of experience leading teams and/or 1 year in a Workforce Management role;Independent problem-solving skills able to identify and resolve issues independently;A...


  • Stockholm, Stockholm, Sweden Rotterdam Innovation City Full time

    Company OverviewWe are Rotterdam Innovation City, a modern tech company that aims to improve the work lives of millions around the world. We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide.We value passion, quality, innovation, trust, and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Responsibilities:The Regional Scheduling Lead will play a critical role in shaping our WFM operations. Key responsibilities include:Developing and implementing scheduling strategies to meet business objectives.Collaborating with cross-functional teams to ensure alignment and effective communication.Analyzing data to identify trends and areas for...


  • Stockholm, Stockholm, Sweden Wolt Full time

    At Wolt, we're on a mission to transform the way people order food and groceries. Our Workforce Management Planner will play a crucial role in ensuring our operations run smoothly and efficiently.Job DescriptionThis is a unique opportunity to join our dynamic Workforce Management team as a Capacity Management Coordinator. As a key member of our planning...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Workforce Optimization LeadMaximizing Performance Through Data-Driven Decision MakingIn this role, you will lead a group of schedulers managing routines across multiple countries. Your work will ensure smooth operations, enabling our teams to meet organizational and customer needs effectively.You will refine scheduling practices, develop mid-term forecast...


  • Stockholm, Stockholm, Sweden NXT Interim Stockholm AB Full time

    Are you a seasoned professional looking for a new challenge? Do you have a passion for Business Transformation and Global Workforce Management? We are seeking a highly motivated and experienced consultant to join our client's Resource Management Center as an External Workforce Onboarding Specialist.Company Overview:NXT Interim Stockholm AB is a leading...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About the RoleThis position involves refining scheduling practices, developing mid-term forecast models, and generating actionable insights from data. Your goal is to optimize scheduling accuracy and enhance service levels by simplifying processes, driving automation, and fostering continuous improvement.Key ResponsibilitiesCollaboration: Work closely with...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About the JobWe are looking for a highly motivated Workforce Management Expert to join our team. In this role, you will be responsible for developing and implementing workforce management strategies that drive business success.Key responsibilities include creating and managing long-term forecasting and capacity plans, analyzing data to identify opportunities...