Scheduling Operations Specialist

2 days ago


Stockholm, Stockholm, Sweden Wolt Full time
WFM Strategy and Development Lead

Driving Strategic Growth Through Effective Workforce Management

This role is critical in developing and implementing strategic plans to drive growth and improve operational efficiency. You will lead a group of schedulers managing routines across multiple countries and collaborate with Global Scheduling Lead and Planning and Intraday teams to achieve alignment across functions.

You will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels.

  • Your Objectives:
  • Develop and implement strategic plans to drive growth and improve operational efficiency;
  • Lead a group of schedulers managing routines across multiple countries;
  • Collaborate with Global Scheduling Lead and Planning and Intraday teams to achieve alignment across functions;
  • Refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data;
  • Stay up-to-date with industry trends and best practices in Workforce Management;
  • Communicate effectively with stakeholders to ensure seamless execution of strategic plans.

We are seeking a seasoned professional with a strong background in Workforce Management, including forecasting, capacity planning, scheduling, and real-time management. If you have experience leading teams and driving strategic growth, we invite you to apply.



  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Regional Scheduling Operations ManagerAs a Regional Scheduling Operations Manager, you will be responsible for leading a team of schedulers across multiple regions. The focus will be on creating schedules that meet business objectives and drive operational excellence.This role requires strong analytical and problem-solving skills, as well as the ability to...


  • Stockholm, Stockholm, Sweden Viaplay Group Full time

    At Viaplay Group, we're dedicated to providing innovative entertainment solutions that captivate millions of people worldwide. Our streaming services, radio networks, and TV channels are built on the power of content that inspires, educates, and entertains.We're seeking a highly skilled Operational Hiring Specialist to join our team in Stockholm. This key...


  • Stockholm, Stockholm, Sweden Viaplay Group Full time

    Viaplay Group is a leading provider of entertainment solutions, committed to delivering exceptional experiences to millions of customers daily. As an operational hiring specialist, you'll be instrumental in driving business growth by effectively managing personnel bookings and scheduling.This exciting opportunity is perfect for a highly organized and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Responsibilities:The Regional Scheduling Lead will play a critical role in shaping our WFM operations. Key responsibilities include:Developing and implementing scheduling strategies to meet business objectives.Collaborating with cross-functional teams to ensure alignment and effective communication.Analyzing data to identify trends and areas for...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job SummaryAs a Regional Scheduling Lead, you will play a pivotal role in creating efficient and accurate schedules that balance operational goals. You will lead a group of schedulers managing routines across multiple countries.


  • Stockholm, Stockholm, Sweden Wolt Full time

    Workforce Management Regional Scheduling LeadAchieving Efficiency in Workforce Management: A Regional PerspectiveThis role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will ensure alignment across functions while serving...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About the Role:This is an exciting opportunity to join our Workforce Management (WFM) team as a Regional Scheduling Lead. As a key member of our team, you will be responsible for optimizing our scheduling processes, improving forecasting accuracy, and enhancing service levels.Key Responsibilities:Develop and implement scheduling strategies to meet business...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Company Overview:At Wolt, we're revolutionizing the way people order food and groceries. Our mission is to bring the joy of discovering new flavors and cuisines to our customers while providing a seamless experience.Job Description:This is an exciting opportunity to join our Workforce Management (WFM) team as a Regional Scheduling Lead. As a key member of...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Regional Scheduling LeadThe Regional Scheduling Lead is a critical role that involves overseeing a team of schedulers across 6-9 countries. The primary goal is to create efficient and accurate schedules that balance operational goals.This role plays a pivotal part in creating schedules that optimize service delivery, drive automation, and foster continuous...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Scheduling Team Lead - North RegionWe are looking for a highly motivated and experienced Scheduling Team Lead to join our team in the North Region. As a team lead, you will be responsible for leading a team of schedulers and developing schedules that meet business objectives.The ideal candidate will have experience in workforce management, forecasting,...


  • Stockholm, Stockholm, Sweden TUI AG Full time

    About Our Team:We're looking for a skilled professional to join our aviation operations team. As a Crew Planning Professional, you'll play a crucial role in ensuring our airline operates safely and efficiently.Your Key Responsibilities:Maintain accurate and up-to-date records of flight and cabin crew schedules.Collaborate with colleagues to identify and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job Summary:The Regional Scheduling Lead plays a pivotal role in the Workforce Management (WFM) team, overseeing 5-8 schedulers across multiple countries. This position involves creating efficient and accurate schedules that balance operational goals.Key Responsibilities:Collaborate with the Global Scheduling Lead to ensure alignment across functions and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    About YouYou're an experienced people lead with at least 1 year of experience leading teams and/or 1 year in a Workforce Management role. You've created schedules in a contact centre environment and have a strong understanding of Workforce Management, including forecasting, capacity planning, scheduling, and real-time management.You're an independent problem...


  • Stockholm, Stockholm, Sweden Professional Galaxy AB Full time

    Job SummaryWe are seeking an experienced IT Operations Specialist to join our team at Professional Galaxy AB. The successful candidate will have a strong background in technical project management, with a focus on implementing and supporting IT operations aligned with our organization's operational standards.In this role, you will be responsible for...


  • Stockholm, Stockholm, Sweden Viaplay Group Full time

    Are you ready to unleash your full potential and make a meaningful impact in the world of entertainment? As an Operational Hiring Specialist at Viaplay Group, you'll have the chance to do just that. You'll play a crucial role in driving business success by optimizing personnel bookings and scheduling processes.In this pivotal position, you'll work closely...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job OverviewWe are seeking a skilled IT Operations Specialist to join our team at TN Sweden. In this role, you will be responsible for implementing and supporting IT operations, monitoring and maintaining IT infrastructure, and identifying areas for automation.About the RoleOperations Alignment: Implement and support IT operations aligned with the...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are looking for an On-Site Operations Manager to join our team at TN Sweden. As this role, you will be responsible for managing on-site operations, ensuring seamless project execution, and fostering strong customer relationships.Responsibilities:On-site operations management: Manage on-site operations, including site preparations, data gathering, and work...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job OverviewWe are seeking a highly skilled Marine Operations Specialist to join our team in Stockholm, Sweden. As a key member of our offshore operations team, you will be responsible for ensuring the safe and efficient installation of wave energy conversion systems.


  • Stockholm, Stockholm, Sweden Hyper Island Full time

    At Hyper Island, we're seeking an exceptional Operational Excellence Specialist to drive business growth and operational excellence in a fast-paced environment.As a key member of our team, you'll be responsible for managing projects, analyzing data, and communicating with stakeholders.Responsibilities:Managing operational projects to ensure efficient...


  • Stockholm, Stockholm, Sweden Tendencys Innovatios Full time

    Company OverviewTendencys Innovatios is a leading innovator in the field of data-driven solutions. Our mission is to empower our customers with the tools and expertise needed to drive real-world impact.Job DescriptionAs a Global Operational Specialist at Tendencys Innovatios, you will play a critical role in leveraging data to drive operational excellence....