IT Operations Specialist

1 day ago


Stockholm, Stockholm, Sweden Professional Galaxy AB Full time
Job Summary
We are seeking an experienced IT Operations Specialist to join our team at Professional Galaxy AB. The successful candidate will have a strong background in technical project management, with a focus on implementing and supporting IT operations aligned with our organization's operational standards.

In this role, you will be responsible for monitoring and maintaining IT infrastructure, identifying potential system risks, and collaborating with our security/internal audit team to ensure compliance with security protocols. You will also work closely with our DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes.

The ideal candidate will have a minimum of 5 years of experience in Operations specialist roles and/or Technical Project management, with a strong understanding of large and complex IT architecture landscapes. They will also possess excellent stakeholder management experience, effective communication skills, and the ability to work collaboratively with cross-functional teams.

This is an exciting opportunity for a skilled IT professional to take ownership of IT operations and drive continuous improvements. If you are a proactive, curious, and positive individual with a passion for technology, we encourage you to apply.

Key Responsibilities:
• Monitor and maintain IT infrastructure to ensure high availability and performance.
• Identify potential system risks and weaknesses; implement measures to strengthen resilience.
• Collaborate with the security/internal audit team to ensure compliance with security protocols and manage findings.
• Implement automation within operations to enhance efficiency.
• Work with DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes.
• Review and refine standard operating procedures (SOPs) for IT operations.
• Serve as a point of contact for stakeholders in technical operations for selected domains.
• Participate in planning and scoping discussions to align IT operations with business needs.
• Establish and monitor key performance indicators (KPIs) for IT operations.

Description of Knowledge and Experience:
The successful candidate will have:
• A minimum 5 years of experience in Operations specialist roles and/or Technical Project management.
• Experience in Financial Services, preferably in the Credit risk domain.
• Accustomed to working in large and complex IT architecture landscapes.

Key Qualities:
The ideal candidate will possess:
• Proactive, curious, and a positive can-do attitude; embracing continuous improvements.
• Strong stakeholder management experience and effective communication skills.
• Ability to work collaboratively with cross-functional teams, and strong attention to detail.
• Takes ownership to resolve blockers and impediments.
• Hands-on experience with Jira setup, Confluence, and other relevant SDLC tools.

Required Skills:
The successful candidate will have a strong understanding of:
Financial Services, Credit Risk, Technical project management, Stakeholder Management.

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