IT Service Agreement Manager

At TN Sweden, we're committed to delivering exceptional service and supporting our clients in achieving their goals. As a Service Delivery Project Manager, you'll play a vital role in leading project execution and team management.Company OverviewWe understand the importance of transportation networks and strive to provide innovative solutions that meet the...

Key ResponsibilitiesThe successful Technical Service Director will have overall responsibility for the agreement, including renewal, commercials, budgeting, forecasting, and securing solid contracts. You will also be responsible for managing customer relationships, agreements, and contracts, as well as working closely with customers to ensure they get the...

Job DescriptionIn this role, you will join our group of skilled and multi-functional teams. You will have the opportunity to manage monitoring service delivery, ensuring efficient and effective delivery of services in alignment with stakeholder expectations, while meeting service level agreements (SLAs). You will also be responsible for addressing and...

Head of IT Service Management, StockholmIntrum is seeking a strategic leader to lead and transform our IT service delivery and operations as Head of IT Service Management.This role requires a deep understanding of ITIL frameworks and their application in a large-scale IT environment. The successful candidate will oversee the IT service management function,...

We are seeking an experienced IT Service Delivery Manager to join our team, responsible for ensuring the smooth functioning of our cloud infrastructure. In this role, you will be responsible for managing operational incidents, planning and coordinating changes, and driving service improvement through problem management.You will work closely with our...

Job DescriptionThe Managed Security Services Manager will lead and engage a highly skilled team of shift working security analysts who are assigned with the crucial assignment to keep our customers safe from cyber threats – 24/7 every day, non-stop.The role requires customer contact as team representative and full staff responsibility. The team manager has...

About the OpportunityFokus Nordic offers a unique opportunity for a Real Estate Investment Specialist to join their team in Stockholm. As a key member of the Asset Management team, you will be responsible for managing client portfolios, analyzing potential leases, and negotiating property contracts.Key Responsibilities:Manage teams of third-party...

Job Description:The Senior Procurement Specialist will oversee the procurement of goods and services to support the manufacturing operations of an Original Equipment Manufacturer (OEM).The ideal candidate should have experience in developing and executing tactical procurement plans, as well as developing sourcing/category management strategies for critical...

Job Overview:Bulls IT Services LLC seeks a Digital Workplace Specialist to lead the implementation of architectural solutions for Active Directory, Entra ID, and M365 apps. The ideal candidate will have extensive experience with these technologies and possess strong skills in architecture and design.Responsibilities:Develop and implement architectural...

About the PositionThis role includes leading sourcing activities across the IT category, ensuring effective procurement for Lantmännen Group. Responsibilities include managing agreements in various areas within the IT category, from application providers, system implementations or e-commerce solutions to providers of hardware or IT consultancy services.

We are seeking an experienced Energy Storage Procurement Specialist to join our team at OX2 AB. As a key player in the procurement process, you will be responsible for ensuring that our energy storage projects are delivered on time, within budget, and to the required quality standards.The role involves managing a range of stakeholders, including suppliers,...

Director of IT ServicesIn this role as the Incident Response Director, you will be responsible for designing, implementing, and continuously improving the incident response process to ensure operational stability, efficiency, and alignment with business objectives. This role involves identifying areas for improvement within the incident response lifecycle,...

Job DescriptionAs a Service Delivery Manager, you will be responsible for securing relationships, customer satisfaction, and growth on existing customer bases. You will serve as the main contact and overall responsible for Customer relationship on existing customers. Additionally, you will be responsible for agreements, including renewal, commercials,...

We value passion and attitude over experience at TN Sweden. As a Service Delivery Project Manager, you'll have the chance to grow and develop new skills and experiences throughout your career. We're looking for someone who can adapt, influence, and negotiate effectively, with strong communication and negotiation skills.About the RoleThis is an exciting...

Redeploy AB is a rapidly growing public cloud company that specializes in platform engineering and operations. We help our customers simplify their infrastructure and speed up application delivery by leveraging Infrastructure as Code, container-based services, CI/CD, and Kubernetes.As a key member of our Operations team, you will be responsible for...

About UsAvanade is a global leader in digital innovation, helping organizations achieve their goals through cutting-edge technology solutions.We are seeking a Consulting Services Manager to join our team, someone who shares our passion for delivering exceptional client service and driving business growth.Your RoleYou will lead the development and delivery of...

Job Overview:We are seeking a skilled Solution Consultant to join our team in Stockholm, Sweden. As a key player within the territory, you will work collaboratively with Sales, Professional Services, and Partner teams to understand sales and business priorities.The ideal candidate will have a proven track record of working with sales organizations and...

About EbbotEbbot is a leading provider of customer service solutions, committed to empowering businesses with the tools they need to deliver exceptional experiences. Our story began in 2018, when a team of experienced professionals came together to tackle the challenges of customer service automation.Today, we have a strong presence in Sweden, with over 200...

Required Skills and QualificationsDetailed knowledge of Service Desk processes and ITIL standardsExperience with ServiceNow implementation and knowledge in ServiceNow OrchestrationGood communication, presentation, and client handling skillsPreferred skills include understanding of Configuration Management as it relates to ITIL, Web Services Integration...

About Redeploy RunWe help our customers simplify their infrastructure and speed up application delivery by providing expert platform engineering and operations services.Job Description:The Operations Lead will take the lead in ensuring the success of our Cloud Operations team and Managed Service offering. This role requires strong leadership, customer...