Network Service Excellence Specialist

3 days ago


Stockholm, Stockholm, Sweden Ericsson GmbH Full time
Job Description

In this role, you will join our group of skilled and multi-functional teams. You will have the opportunity to manage monitoring service delivery, ensuring efficient and effective delivery of services in alignment with stakeholder expectations, while meeting service level agreements (SLAs). You will also be responsible for addressing and ensuring resolutions of incidents and problems during service delivery, coordinating with technical teams to minimize impact on stakeholders.

You will work closely with architects and DevOps engineers to provide our DevOps teams and the operations community with robust, scalable, and protocol-compliant deliveries. You will lead and motivate service delivery teams, providing guidance, training, and performance feedback. You will build and maintain strong client relationships, ensuring satisfaction and loyalty.

You will also continuously assess and improve service delivery processes, implementing best practices. You will identify and mitigate risks associated with service delivery. You will manage service delivery budgets, ensuring cost-effectiveness. You will collaborate with stakeholders, including clients, team members, and senior management.



  • Stockholm, Stockholm, Sweden Moventas Wind Ltd Full time

    Why Choose Us?At Moventas Wind Ltd, we value innovation, collaboration, and empowering our people. You'll be part of a services team that encourages curiosity and creativity, working alongside talented colleagues in a vibrant, dynamic industry.As a Configuration & Support Specialist, you'll have the opportunity to work on various projects, develop your...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are expanding our network infrastructure team and looking for a highly skilled Network Infrastructure Specialist to join our customer's organization. This role involves handling various network hardware, ensuring robust network security, and collaborating with stakeholders to design and implement secure network architectures.Key Responsibilities:Manage...


  • Stockholm, Stockholm, Sweden Ubiquiti Inc. Full time

    At Ubiquiti Inc., our mission is to revolutionize the way businesses and individuals connect. With a portfolio of innovative products, we empower organizations to thrive in today's digital landscape.About the RoleWe are seeking a highly skilled Network Infrastructure Specialist to join our team. As a key member of our support staff, you will provide expert...


  • Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full time

    Responsibilities and RequirementsAs a Fortinet Network Specialist, you'll be responsible for designing and implementing cutting-edge network solutions for Scania's global operations. This includes working with the development and deployment of Fortinet-powered network services and ensuring seamless collaboration with architects and experts across teams.Key...


  • Stockholm, Stockholm, Sweden H&M Group Full time

    Tactical Logistics Manager RoleWe are seeking a talented Tactical Logistics Manager to join our team at H&M Group.This is a critical role in shaping our global logistics network, and as a key player, you will be responsible for developing and implementing a global target logistics network that sets new standards in efficiency and effectiveness.As a Tactical...


  • Stockholm, Stockholm, Sweden Ericsson GmbH Full time

    At Ericsson, we are shaping the future of communication technology. We are looking for a highly skilled Network Engineer Simulation Specialist to join our team in Stockholm, Sweden.The role involves working on simulation analysis of network characteristics and requirements for future products. You will contribute to the definition of standards for 5G and...


  • Stockholm, Stockholm, Sweden CBRE GWS Sweden - Stockholm Full time

    Benefits and CultureAs a valued member of our team, you will enjoy a diverse range of benefits, including opportunities for growth and development, wellness benefits, and pension plan contributions. Our team is committed to fostering a culture of collaboration, innovation, and service excellence.About Our CompanyCBRE GWS Sweden - Stockholm is a business area...


  • Stockholm, Stockholm, Sweden S&P Global, Inc. Full time

    About the Role:">As a member of S&P Global's technology team, you will be responsible for designing, implementing, and maintaining high-performance network infrastructure to support the company's global operations.You will work closely with cross-functional teams to ensure seamless integration of network services and applications, driving business growth and...


  • Stockholm, Stockholm, Sweden Cisco Systems, Inc. Full time

    Role OverviewWe are seeking a highly skilled Network Solutions Specialist to join our Swedish engineering sales team. This individual will partner with Account Managers, Partners, and Customers to ensure the best possible solutions.Key ResponsibilitiesCollaborate with cross-functional teams to develop next-generation IT solutions for the future of...


  • Stockholm, Stockholm, Sweden Moventas Wind Ltd Full time

    Job OverviewMoventas Wind Ltd is a leading company in the wind industry, focusing on customer experience management, analytics, and automation. We are currently seeking a highly skilled Network Infrastructure Specialist to join our team as a Configuration & Support Specialist.

  • Network Architect

    3 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Company OverviewAt TN Sweden, we are committed to excellence in the field of network operations. Our team is dedicated to providing top-notch services and support to ensure seamless network performance.


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    Do you have what it takes to lead a team to success in the premium car brand industry? We are looking for a team leader who can develop strategies to improve efficiency, customer satisfaction, and routines. As a team leader, you will play a key role in driving business results and improving customer experience.About the CompanyTranscom AB Stockholm is a...


  • Stockholm, Stockholm, Sweden Wrknest Full time

    Company OverviewThe company is a forward-thinking internet service provider that challenges traditional solutions with innovative network applications and services.Job DescriptionAs a Network Developer, you will play a key role in creating smarter networks and advanced tools. Your primary responsibilities include:Automating service provisioning to streamline...


  • Stockholm, Stockholm, Sweden Kisi Full time

    Kisi is committed to delivering exceptional customer support, and we're looking for a talented individual to lead our efforts.As a Support Strategy Director, you will be responsible for developing and executing our support strategy, focusing on delivering high-quality support experiences for our customers.Your key objectives will include:About the...


  • Stockholm, Stockholm, Sweden Sheraton Stockholm Hotel - Stockholm Full time

    Culture of ServiceThe Sheraton Stockholm Hotel is built on a culture of service excellence, where every guest interaction matters. We are seeking an exceptional individual to lead our guest experience initiatives, fostering a culture of professionalism, teamwork, and dedication to delivering outstanding service.About the RoleAs Head of Guest Experience, you...


  • Stockholm, Stockholm, Sweden HRtechX Full time

    Contribute to the Growth of Our CommunityWe are seeking ambitious individuals to join our team as a Finance Network Expansion Specialist. As a key member of our organization, you will have the opportunity to expand your professional network with 500+ leaders, entrepreneurs, investors, limited and general partners of the Private Equity sector.This is a unique...


  • Stockholm, Stockholm, Sweden Cisco Systems, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Solutions Engineer to join our partner team in Sweden.You will work closely with the Cisco Sales team and partners to assist with architectural and technical sales activities for new and existing opportunities.Key ResponsibilitiesApply your in-depth knowledge of Cisco's solutions to demonstrate competitive...


  • Stockholm, Stockholm, Sweden H&M group Full time

    Role OverviewThis role is responsible for developing and implementing a global target logistics network that sets new standards in efficiency and effectiveness.Key responsibilities include defining and aligning tactical roadmaps with the Logistics Network team and cross-functional stakeholders, collaborating with cross-functional teams to ensure seamless...


  • Stockholm, Stockholm, Sweden Wrknest Full time

    About The RoleWe are looking for a driven Network Developer with leadership skills to lead and develop a team focused on advancing the company's network infrastructure and solutions for the future.Key ResponsibilitiesPlan and execute projects to ensure efficient team operations.Develop and implement automated network service provisioning to improve...


  • Stockholm, Stockholm, Sweden H&M Group - Stockholm Full time

    Job DescriptionWe are seeking a highly skilled Commercial Excellence Specialist to join our team in Stockholm. As a key member of our digital commercial analysis team, you will work closely with our franchise partners and internal stakeholders to drive business results.Collect and analyze sales, customer, and traffic data to deliver insights and actions on...