Service Delivery Project Manager
9 hours ago
At TN Sweden, we're committed to delivering exceptional service and supporting our clients in achieving their goals. As a Service Delivery Project Manager, you'll play a vital role in leading project execution and team management.
Company OverviewWe understand the importance of transportation networks and strive to provide innovative solutions that meet the needs of our diverse clients. Our portfolio encompasses a wide range of services, including high-speed trains, metros, monorails, and trams, as well as turnkey systems, infrastructure, signalling, and digital mobility.
Job DescriptionAs a Service Delivery Project Manager, you'll be responsible for representing the PI function within the project core team and customer interactions. This includes leading activities to meet service level agreements for TMS (Traffic Management System), securing resource allocation, planning hours and costs, and managing risks and opportunities.
- Lead Project Core Team in executing Product Introduction activities from project initiation.
- Implement and communicate PI processes, ensuring resources are skilled and available.
- Manage Project Warranty Work Package and achieve contractual Reliability targets.
- Capture and analyse field data during start-up, design, and manufacturing phases.
In this role, you'll have the opportunity to work collaboratively with internal and external stakeholders, lead and plan customer interactions, and follow up on meetings. You'll also be responsible for developing commissioning and warranty period strategy, implementing incident management for Non-Conformity Reports, and ensuring closure of Open Items.
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Technical Service Delivery Manager
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Delivery and Operations Manager
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SAP Service Delivery Director
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Project Management Specialist
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Delivery and Satisfaction Coordinator
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Project Manager
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Strategic Project Delivery Specialist
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Senior Program Manager
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Global Delivery Manager
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