
Sales Strategist for Advertisers
3 days ago
We are looking for a Client Success Expert to join our Customer Success team at Spotify AB. In this role, you will be responsible for supporting the sales cycle from RFP submission to campaign optimization, upselling and wrap up, while providing proactive consultative client service with a focus on both protecting and growing revenue. As an Ad Operations Specialist, you will be a reliable and crucial market team member who can anticipate and provide solutions to meet ongoing client needs.
Job Description
As a Sales Strategist for Advertisers, you'll be responsible for building deep client relationships to deliver outstanding customer service to Spotify's advertiser and agency partners. You will act as the client's primary point of contact, fielding requests & questions and interacting directly with clients throughout the sales and campaign lifecycle. You'll regularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, campaign reporting, and wrap ups.
Responsibilities
- Be responsible for the RFP response and media planning strategy across all buying channels.
- Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives.
- Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time.
Skills and Qualifications
- Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business.
- Minimum 3 years experience in digital media, planning and/or buying.
- Strong industry knowledge and a desire to grow within the digital media industry.
- Strong understanding of advertising performance metrics and the advertising ecosystem.
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