Customer Insights Analyst

10 hours ago


Solna Municipality, Sweden Arken Zoo Full time
Job Description
We are seeking a Data Analyst to join our Customer Experience and Loyalty team at Musti Group Nordics. As a key member of this team, you will work closely with the marketing team, e-commerce team, and other departments within the company. Your main responsibilities include:
  • Analyzing customer data to identify insights on purchasing behavior, retention, and lifetime value.
  • Developing and maintaining dashboards and reports in QlikCloud.
  • Working cross-functionally with marketing, sales, and e-commerce to enhance customer engagement and conversion rates.
  • Measuring the effectiveness of marketing campaigns (email, social media, loyalty programs) and providing actionable data-driven recommendations.
  • Building and maintaining ETL pipelines.

This role requires strong analytical skills, proficiency in SQL and Python, and experience working with BI tools such as QlikSense.

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