Customer Experience Specialist

16 hours ago


Stockholm, Stockholm, Sweden Mindler AB Full time

Join a dynamic team at Mindler AB

Mindler is a leading mental health start-up that seeks a Customer Service Representative to join our Nordic team in Stockholm. This role offers the chance to make a meaningful impact on the rapidly growing global digital mental healthcare market.

As a key member of our team, you will provide exceptional support to patients and psychologists in Denmark and Sweden, addressing their inquiries and concerns with empathy and understanding. Your primary responsibilities will include:

  • Supporting patients and psychologists with various inquiries, such as scheduling appointments and resolving technical issues
  • Communicating effectively with stakeholders, including other healthcare providers, GPs, and insurance companies
  • Providing feedback to our Product team to inform improvements to our services

Our ideal candidate is a passionate advocate for mental health who can thrive in a fast-paced environment and prioritize delivering exceptional customer experiences.



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