Support Agent

8 hours ago


Stockholm, Stockholm, Sweden MB Services Full time
Key Responsibilities
  • Handle customer inquiries, requests, and complaints in a professional and courteous manner.
  • Follow standard processes and procedures to provide effective solutions.
  • Offer excellent customer service by taking ownership of each customer transaction and ensuring end-to-end resolution.
Requirements
  • Proficient in Microsoft Office Suite.
  • Exceptional Swedish language fluency (both written and spoken), strong communication, interpersonal skills, and phone etiquette.
  • Computer literacy and ability to navigate customer support tools.


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