
Workforce Management Team Manager
5 hours ago
In this position, you will lead a team of schedulers in managing routines across multiple countries. Your role is pivotal in creating efficient, accurate schedules that balance operational goals.
You will collaborate with the Global Scheduling Lead and partner with Planning and Intraday teams to ensure alignment across functions while serving as a key escalation point for complex challenges.
The ideal candidate will have a strong understanding of Workforce Management, including forecasting (knowledge of different forecasting models), capacity planning, scheduling, and real-time management.
You will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels.
- Grow and level up your team, supporting their development through the WFM Career map and beyond;
- Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices, whilst always considering our agents' well-being;
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Workforce Development Manager
5 days ago
Stockholm, Stockholm, Sweden Capgemini Full timeCapgemini is looking for a Workforce Development Manager to join our team.Main ResponsibilitiesAlign recruitment efforts with organizational objectivesIdentify skill gaps and future hiring requirementsDevelop and implement strategies to attract and retain top talentIn this role, you will work closely with senior management to determine recruitment needs and...
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Global Workforce Management Expert
7 days ago
Stockholm, Stockholm, Sweden JSS ASSOCIATES Full timeWe are seeking a Global Workforce Management Expert to join our team and help us deliver successful projects.Key Responsibilities:Analyze and resolve complex technical issues related to workforce management.Develop and implement effective solutions to improve workforce management processes.Collaborate with cross-functional teams to ensure smooth project...
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Workforce Management Lead
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a skilled Scheduling Operations Manager to join our WFM team in Stockholm, Sweden. As a key member of our team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries.Your primary responsibility will be to create efficient and accurate schedules that balance operational goals. You will work closely...
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Workforce Capacity Manager
7 days ago
Stockholm, Stockholm, Sweden Wolt Full timeJob DescriptionWe are seeking a highly skilled Workforce Management Planner to join our dynamic team. As a WFM Planner, you will be responsible for developing and implementing capacity plans that meet service-level agreements and cost targets.This role requires strong analytical skills, a proactive approach to problem-solving, and the ability to manage...
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Workforce Management Planner Expert
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full time**About the Role**We are seeking a highly skilled Workforce Management Planner Expert to join our dynamic team at TN Sweden. As a key member of our Workforce Management team, you will play a crucial role in developing and implementing capacity plans that drive business success.In this exciting position, you will collaborate closely with our WFM Analyst and...
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Stockholm, Stockholm, Sweden Capto Hr AB Full timeImplementeringskonsult – Hjälp oss forma framtidens Workforce ManagementVill du vara med och driva digitalisering inom Workforce Management för några av Nordens största bolag? ProMark står inför en spännande tillväxtresa efter att ha blivit en del av Fortino Capital, fått en ny VD och nu satsar stort på expansion. Vi söker dig som vill arbeta i...
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Workforce Management Industry Specialist
7 days ago
Stockholm, Stockholm, Sweden ProMark Full timeTransforming Workforce Management with Innovative SolutionsThe Enterprise Account Executive role at ProMark offers a unique opportunity to transform the workforce management industry with innovative solutions. As a sales professional with a strong background in enterprise software sales, you will be responsible for driving growth and expansion in Sweden, a...
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Stockholm, Stockholm, Sweden Rotterdam Innovation City Full timeRequired Skills and QualificationsTo succeed in this role, you will need:Experience of technical implementation within Workforce Management (WFM), HCM, HR, Payroll software implementation projects.Strong interest in, and experience of implementing cloud-based software solutions.Speak fluent Swedish and English.About Our CultureWe promote and encourage a...
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Stockholm, Stockholm, Sweden Quinyx Full time**About Us**We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. Our mission is to unleash the secret to how happy employees create a happy business.Our workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for...
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Talent Acquisition Manager
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full time**The Role**We are looking for a highly skilled Strategic Operations Coordinator to join our team at TN Sweden. In this exciting position, you will play a crucial role in developing and implementing strategic plans that drive business success.As a key member of our Workforce Management team, you will collaborate closely with our WFM Analyst and Global...
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Workforce Management Solution Specialist
1 day ago
Stockholm, Stockholm, Sweden Rotterdam Innovation City Full timeJob DescriptionWe are seeking a talented Workforce Management Solution Specialist to join our team at Rotterdam Innovation City. As an Application Specialist, you will be the main point of contact for our clients and a trusted advisor that maximizes the value of their Quinyx solutions.You will be responsible for managing global projects of varying complexity...
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Financial Analyst
17 hours ago
Stockholm, Stockholm, Sweden Savills Investment Management Full timeAbout the CompanySavills Investment Management is a dedicated real estate and real-estate debt specialist with a strong presence in the Nordic region. Our team of experts provides comprehensive investment solutions, leveraging our local knowledge and global expertise to deliver exceptional results.We are proud to have a diverse and inclusive workforce,...
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Stockholm, Stockholm, Sweden Capto Hr AB Full timeProjektledare – Driv framgångsrika IT-implementationer i en snabbväxande SaaS-miljöVill du leda spännande IT-implementeringsprojekt och hjälpa några av Nordens största företag att optimera sina arbetsprocesser? ProMark befinner sig i en expansiv fas efter att ha blivit en del av Fortino Capital, fått en ny VD och nu satsar stort på tillväxt. Vi...
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Workforce Efficiency Specialist
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAre you passionate about optimizing workforce efficiency and ensuring seamless service delivery? As a Workforce Management Specialist at Tibber, you'll be responsible for monitoring and managing staffing levels, analyzing data trends, and collaborating across teams to implement agile staffing strategies.Key ResponsibilitiesMonitor & manage skilling, queue...
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Workforce Management Solutions Architect
7 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeShaping the Future of Workforce ManagementWe are a forward-thinking company committed to improving the work lives of millions around the world. Our mission is to develop innovative solutions that make scheduling and time reporting smoother and more flexible for our clients.As a Senior UX Designer, you will be instrumental in driving this mission forward by...
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Workforce Management Expert
2 days ago
Stockholm, Stockholm, Sweden Magnit Full timeAbout This OpportunityWe are seeking a highly skilled Recruitment Specialist to join our team. As a key member of our staff, you will be responsible for delivering exceptional MSP services to our clients.Key Accountabilities:Manage operational meetings to ensure project success;Develop and maintain relationships with hiring managers, vendors, and...
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Workforce Management Consultant
2 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeAbout the positionWe are seeking an experienced Application Specialist to join our team. As a key member of our global team, you will drive implementation projects for middle and enterprise-size customers in various business domains.You will work closely with clients to understand their needs and implement our AI-powered WFM suite to meet their requirements....
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Workforce Optimization Lead
7 days ago
Stockholm, Stockholm, Sweden Wolt Full timeJob DescriptionWe are looking for a highly skilled Scheduling and Forecasting Expert to join our Operations team. As a key member of our organization, you will be responsible for creating and implementing efficient scheduling practices that balance operational goals.About the Role:You will work closely with our planning and intraday teams to ensure alignment...
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Regional Scheduling Manager
7 days ago
Stockholm, Stockholm, Sweden Wolt Full timeJob OverviewWe are seeking an experienced Regional Scheduling Manager to lead our Workforce Management team in creating efficient, accurate schedules that balance operational goals. As a key member of our organization, you will be responsible for refining scheduling practices, developing mid-term forecast models, and generating actionable insights from...
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Workforce Development Specialist
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a seasoned professional to drive our education strategy forward. As an Education Manager, you will be responsible for developing and implementing comprehensive plans to promote our educational offerings, foster partnerships, and deliver high-quality learning experiences.About the RoleThis is a full-time, permanent, remote job open to...