Workforce Management Lead

16 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Role

We are looking for a skilled Scheduling Operations Manager to join our WFM team in Stockholm, Sweden. As a key member of our team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries.

Your primary responsibility will be to create efficient and accurate schedules that balance operational goals. You will work closely with the Global Scheduling Lead and collaborate with Planning and Intraday teams to ensure alignment across functions while serving as a key escalation point for complex challenges.

Key Skills and Qualifications:

  • Experience as a people lead - at least 1 year of experience leading teams and/or 1 year in a Workforce Management role;
  • Strong understanding of Workforce Management, including forecasting, capacity planning, scheduling, and real-time management;
  • Ability to independently problem-solve and resolve issues even in unfamiliar or ambiguous situations;
  • Proven track record of taking ownership and creatively solving problems, while improving efficiency;
  • Confidence in stakeholder management - ability to connect and maintain relationships with various internal teams;
  • Strategic and data-driven mindset - able to translate strategy into operational plans, analyze and interpret data, and work with BI tools like Looker.

What We Offer:

  • A high-growth environment with opportunities for professional development;
  • A collaborative and ambitious team dedicated to delivering exceptional results;
  • The chance to make a meaningful impact on our organization's success.


  • Stockholm, Stockholm, Sweden JSS ASSOCIATES Full time

    We are seeking a Global Workforce Management Expert to join our team and help us deliver successful projects.Key Responsibilities:Analyze and resolve complex technical issues related to workforce management.Develop and implement effective solutions to improve workforce management processes.Collaborate with cross-functional teams to ensure smooth project...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    **About the Role**We are seeking a highly skilled Workforce Management Planner Expert to join our dynamic team at TN Sweden. As a key member of our Workforce Management team, you will play a crucial role in developing and implementing capacity plans that drive business success.In this exciting position, you will collaborate closely with our WFM Analyst and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionWe are seeking a highly skilled Workforce Management Planner to join our dynamic team. As a WFM Planner, you will be responsible for developing and implementing capacity plans that meet service-level agreements and cost targets.This role requires strong analytical skills, a proactive approach to problem-solving, and the ability to manage...


  • Stockholm, Stockholm, Sweden ProMark Full time

    Transforming Workforce Management with Innovative SolutionsThe Enterprise Account Executive role at ProMark offers a unique opportunity to transform the workforce management industry with innovative solutions. As a sales professional with a strong background in enterprise software sales, you will be responsible for driving growth and expansion in Sweden, a...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    **The Role**We are looking for a highly skilled Strategic Operations Coordinator to join our team at TN Sweden. In this exciting position, you will play a crucial role in developing and implementing strategic plans that drive business success.As a key member of our Workforce Management team, you will collaborate closely with our WFM Analyst and Global...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job DescriptionWe are looking for a highly skilled Scheduling and Forecasting Expert to join our Operations team. As a key member of our organization, you will be responsible for creating and implementing efficient scheduling practices that balance operational goals.About the Role:You will work closely with our planning and intraday teams to ensure alignment...


  • Stockholm, Stockholm, Sweden Capto Hr AB Full time

    Implementeringskonsult – Hjälp oss forma framtidens Workforce ManagementVill du vara med och driva digitalisering inom Workforce Management för några av Nordens största bolag? ProMark står inför en spännande tillväxtresa efter att ha blivit en del av Fortino Capital, fått en ny VD och nu satsar stort på expansion. Vi söker dig som vill arbeta i...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    **About Us**We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world. Our mission is to unleash the secret to how happy employees create a happy business.Our workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    Shaping the Future of Workforce ManagementWe are a forward-thinking company committed to improving the work lives of millions around the world. Our mission is to develop innovative solutions that make scheduling and time reporting smoother and more flexible for our clients.As a Senior UX Designer, you will be instrumental in driving this mission forward by...


  • Stockholm, Stockholm, Sweden Capto Hr AB Full time

    Projektledare – Driv framgångsrika IT-implementationer i en snabbväxande SaaS-miljöVill du leda spännande IT-implementeringsprojekt och hjälpa några av Nordens största företag att optimera sina arbetsprocesser? ProMark befinner sig i en expansiv fas efter att ha blivit en del av Fortino Capital, fått en ny VD och nu satsar stort på tillväxt. Vi...


  • Stockholm, Stockholm, Sweden PRO Unlimited Full time

    Company OverviewAt Magnit, we revolutionize the world of work by empowering hundreds of the world's most recognizable brands with our holistic platform. For over 30 years, we've been a trusted partner in workforce management, offering cutting-edge data-driven solutions and exceptional services that drive client success.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a seasoned professional to drive our education strategy forward. As an Education Manager, you will be responsible for developing and implementing comprehensive plans to promote our educational offerings, foster partnerships, and deliver high-quality learning experiences.About the RoleThis is a full-time, permanent, remote job open to...


  • Stockholm, Stockholm, Sweden Rasulson Consulting AB Full time

    Job OverviewRasulson Consulting AB is looking for a highly skilled Workforce Analytics Specialist to join our team. As a key member of our organization, you will play a vital role in analyzing and interpreting data related to People & Culture metrics. You will also be responsible for ensuring data integrity across multiple systems and processes, and...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job OverviewWe are seeking an experienced Regional Scheduling Manager to lead our Workforce Management team in creating efficient, accurate schedules that balance operational goals. As a key member of our organization, you will be responsible for refining scheduling practices, developing mid-term forecast models, and generating actionable insights from...


  • Stockholm, Stockholm, Sweden Quinyx Full time

    About the RoleWe are building one of the world's foremost Workforce Management, Workforce Optimisation & Workforce Engagement solutions which empowers the growth of service industry businesses and their workforce. As a Senior UX Designer, you will join a Product Area working alongside other UX designers. You will report into the Product Director for the...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Scheduling Expert WantedWe are seeking an experienced Scheduling Expert to join our WFM team in Stockholm, Sweden. As a key member of our team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries.Your primary goal will be to create efficient and accurate schedules that balance operational goals. You will work closely with the...


  • Stockholm, Stockholm, Sweden ProMark Full time

    Company OverviewProMark is a leading provider of digital innovation in the Workforce Management industry across the Nordics. Our team is passionate about driving growth and success through collaborative efforts.


  • Stockholm, Stockholm, Sweden Coalesce Management Consulting Full time

    Coalesce Management Consulting is a leading expert in electronic systems and advanced engineering projects. We have an exciting opportunity for a Senior PCB Engineer to join our team on a project in Stockholm.We provide expert engineering solutions on an international scale, delivering true expertise to major technology brands and leading companies...


  • Stockholm, Stockholm, Sweden Norla AB Full time

    Why Join Norla AB?Norla AB is a global company that values innovation and excellence in all aspects of our business. We offer a unique opportunity for an experienced Talent Manager to join our team and contribute to the growth and success of our organization.Our Culture:We value diversity and inclusion in all aspects of our business.We are committed to...


  • Stockholm, Stockholm, Sweden Wolt Full time

    Job RequirementsWe are seeking a Capacity Development Lead to join our team. The successful candidate will be responsible for developing and implementing capacity plans that meet service-level agreements and cost targets.This role requires strong analytical skills, a proactive approach to problem-solving, and the ability to manage complex, multi-country...