Account Manager

4 days ago

Malmo, Skåne, Sweden STERIS Canada Corporation Full time

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for cleanroom environments, microbiology, and possess strong stakeholder communication and service delivery skills? If so, then a career with STERIS in our Life Sciences team could be a great fit for you.

The Account Manager, creative thinkers and curious, will be primarily responsible for sales, technical consultation, and lead generation in their assigned territory for STERIS products to the Life Sciences industry. Responsible for achieving all revenue, gross margin, and product sales objectives established by the Business Unit. Participates in the design and implementation of sales strategies, identifies prospects and opportunities, presents new concepts and products, calls on Customers, and ensures optimal STERIS experience. Ensures high customer satisfaction, effectively establishes multi-level relationships with customers, and possesses excellent listening skills. Effectively manages and utilizes company provided sales resources to maximize sales outcomes while providing best solutions to the customer.

Duties

Business Development (60%)

  • Achieves assigned sales quota for territory through the consultative sales process.
  • Identifies and proactively seeks qualified sales opportunities with new and existing Customers within, but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets.
  • Develops strategic growth plans for new and existing Customers.
  • Creates and manages a multi-faceted execution plan with key stakeholders and decision makers leveraging all available resources.
  • Provides high level of service to Customers, including timely and accurate responses to inquiries, and to maintain/build STERIS reputation in the marketplace.
  • Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction.
  • Utilizes CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline.
Duties - cont'd

Technical (30%)

  • Generates and presents STERIS Life Sciences products and innovative solutions using a compelling value-based approach to ensure Customer satisfaction.
  • Uses question-based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution.
  • Maintains current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attends educational workshops, reviews professional publications and participates in professional affiliations.
  • Educates Customers in the area of cleaning, contamination control and sterility maintenance and the features and benefits of using STERIS consumable products.

Business/Administrative (10%)

  • Communicates regularly with STERIS management, Customers, and local channel partners in order to support their needs and obtain market intelligence.
  • Plans sales calls/travel itineraries to maximize effectiveness of sales strategies while providing timely follow-up and managing operating expenses.
  • Maintains CRM required data, updates sales funnel and top accounts as required in order to measure progress against goals.
  • Provides accurate and on-time reports as required by leadership.
Education Degree
  • Bachelor's Degree in Biological Science or Other.
Needed Experience
  • Bachelor's Degree in a Science Related field, Engineering (both strongly preferred).
  • Several years of sales experience to pharma manufacturer or cGMP industry related experience required.
  • Experience in consultative selling technical products/services.
  • Knowledge of regulated industries (cGMP, GLP, or similar).
  • Involvement with PDA, ISPE or similar industry organization.
  • Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones.
  • Experience using current CRMs.
Skills
  • Client-focused problem-solving.
  • Persuasion and negotiation skills.
  • Active listening and technical aptitude.
  • Perseverance and follow-through.
  • Strong communications skills at all levels of the organization.
  • Self-directed, good ability to adapt and set priorities.
  • Strong business acumen, with ability to understand and monitor trends.
  • Proficiency in Microsoft Office.
  • Must have/maintain a valid driver's license and the ability to be granted clearance to travel globally.
  • Valid driver's license and ability to work a flexible schedule and travel as territory requires up to 60%.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

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