Senior Account Manager

4 days ago

Malmo, Skåne, Sweden inRiver inc Full time

Do you want to work for the market leading SaaS-based Product Information Management (PIM) software provider? Are you looking for a culture with a strong entrepreneurial spirit driven by a sales-oriented leadership team?

inriver is a highly ambitious, global company with great growth in the SaaS industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with an amazingly talented team where our strong culture provides a collaborative platform to support our globally growing organization.

About the role & the team:
Inriver is expanding its sales team to support our continued growth. As an Account Manager, you will be responsible for the retention and growth of a portfolio of inriver's customers. This position will build and maintain relationships with the accounts to ensure the continuation and expansion of business and customer satisfaction.

Key Responsibilities

  • Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level.
  • Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success.
  • Responsible for growing the committed ARR from existing customer base.
  • Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities.
  • Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of inriver's solutions.
  • Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases.
  • Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcome objections.
  • Use account planning skills to best position inriver for success and to enable proper forecasting and goal setting.

Requirements

  • 5+ years of experience in enterprise account management or business development in a SaaS company.
  • Experience with strategic account planning techniques.
  • Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions desired.
  • Experience in the utilization of a CRM to support account planning.
  • Business English is a requirement, fluent in Swedish.
  • University / College or equivalent degree required.

Soft Skills

  • Excellent communication skills – Ability to create an effective value proposition, active listening, and storytelling.
  • Excellent Presentation Skills – The ability to present dynamically through storytelling.
  • Ability to drive and increase knowledge sharing and collaborative behaviors.
  • Experienced in writing, executing, and reporting on business plans.

Why Join Us:
At inriver, you'll be part of a dynamic team driving innovation in the SaaS industry. We offer competitive compensation, remote work flexibility, and opportunities for professional growth in a collaborative environment.
We look forward to hearing from you

#J-18808-Ljbffr

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