Partner Account and Partner Operations Manager Nordics

6 days ago

Stockholm, Stockholm, Sweden TN Sweden Full time

Social network you want to login/join with:

Partner Account and Partner Operations Manager Nordics, StockholmClient:

Philips

Location:

Stockholm, Sweden

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f1744ec95d83

Job Views:

4

Posted:

21.02.2025

Expiry Date:

07.04.2025

Job Description:

Job Title: Partner Account and Partner Operations Manager Nordics

This role is responsible for driving sustainable business growth and operational excellence in Philips' Partner ecosystem. It involves defining and executing the Philips-Partner Strategy, managing both commercial and service-related operations, and optimizing the Go-to-Market setup in alignment with the Regional Management Strategy. By creating joint business plans, developing Partner capabilities, and ensuring seamless collaboration with internal stakeholders, this role supports efficient partnership management and maximizes business potential.

Key Areas of Responsibilities:

  1. Support the commercial and marketing teams in creating and executing the Partner Joint Business Plan, ensuring alignment with strategic objectives.
  2. Capture and understand Partners' business model, ecosystem, and value proposition while ensuring they have the necessary skills, capabilities, and tools to maximize profitable growth.
  3. Train and support Partners and market stakeholders on Philips sales and service processes, tools, and strategies, while engaging in strategic and complex sales opportunities.
  4. Lead and coordinate Philips and Partner resources to achieve business goals, while monitoring and improving sales and service process performance, including contract management and business criteria adherence.
  5. Ensure Partner data, contracts, and templates are maintained and updated in Philips systems, in alignment with legal and contract management teams.
  6. Oversee the quotation process, order booking, and supply-related activities to ensure efficient order fulfillment and manage end-customer Installed Base (IB) registration.
  7. Participate in the selection, onboarding, and evaluation of Sales and Service Partners, implementing action plans to develop their capabilities and executing the Go-to-Market strategy, including Partner onboarding and offboarding.

Key Performance Indicators:

  1. Execution of the Strategic Joint Business Plan, driving market share growth and business expansion.
  2. Partner and End-Customer Satisfaction (NPS), ensuring high service quality and Partner engagement.
  3. Partner Order Intake (OIT), Sales Volume (EQT & CS), and Funnel Visibility, optimizing business performance.
  4. Process efficiency, including first-time-right quoting, timely contract renewals, and business criteria adherence.
  5. Service excellence, measured by on-time closure of Field Corrective Orders (FCOs) and customer feedback.
  6. Partner capability development, ensuring a high percentage of trained and qualified Partner resources.
  7. Operational compliance, including timely follow-through and closure of TP-CAR actions.

Required Competencies:

  1. Acts as a role model by consistently applying Philips behaviors and competencies.
  2. Strong strategic thinking and a commercial mindset to define and execute business plans.
  3. Well-developed soft skills to build and maintain strategic relationships, influence stakeholders, and drive results.
  4. Ability to train, coach, and motivate Partners and their staff to enhance performance.
  5. Analytical skills to support Partner Account Managers in identifying risks and opportunities.
  6. Stakeholder management expertise, ensuring effective collaboration across internal and external teams.
  7. Knowledge of Philips processes, tools, legal, quality, and IT to ensure compliance and operational efficiency.

Job Overview:

  1. Perform Partner Sales activities and drive channel partner development for larger, complex, and strategic Partners.
  2. Define and execute short- and long-term strategic directions for Partner Sales, ensuring alignment with business objectives.
  3. Support the creation and execution of the Partner Joint Business Plan while training and coaching Partners on Philips sales and service processes.
  4. Monitor and optimize sales and service performance, including DDP processes, contract management, and business criteria adherence.
  5. Manage quotation processes, order booking, and supply-related activities to ensure efficient order fulfillment.
  6. Build and maintain key internal and external stakeholder networks to stay ahead of industry trends and business opportunities.
  7. Lead multi-disciplinary projects and organize Partner performance reviews to drive continuous growth and operational excellence.

To succeed in this role, you should have the following skills and experience:

  1. Preferred master's degree in business administration, medicine, engineering or other.
  2. 10+ years relevant professional experience in managing partners.
  3. Proven track record of creating and executing account plans towards sales objectives and delivering ambitious commercial targets. In-depth familiarity with CRM software (Salesforce).
  4. Analytical mindset, with the ability to leverage data and insights to drive decision-making.
  5. Strong leadership skills to achieve ambitious targets who acts as a role model for the Philips culture.
  6. Ability to build and nurture effective relationships within the matrix by developing strong cooperation with peers within the region, cross business, and cross function.
  7. Problem-solving skills. Able to find solutions to difficult or complex issues. As a LEAN Leader drives continuous improvement via applying LEAN methodology.
  8. Quality first and Patient Safety mindset.
  9. Excellent verbal and written communication and negotiation skills, with the ability to build rapport and credibility with senior-level stakeholders.
  10. Fluent in English and local language is a must.

Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

#LI-EU

#J-18808-Ljbffr

  • Partner Account Manager

    4 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    Social network you want to login/join with:We believe in a solid partner network and our partners are our most important sales channel. Our partners, ECR providers/Online actors/member organizations and banks, sell or refer our payment solutions through their own sales resources. The payment solutions from Worldline add value for our partners' full...

  • Account Manager for Strategic Partners

    4 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About TN SwedenWe are a leading provider of payment solutions in the Nordic region. Our mission is to empower businesses to thrive in the digital economy by offering innovative and secure payment services.Our ideal candidate will be a seasoned professional with a strong background in partner account management. The successful applicant will have a proven...

  • Partner Ecosystem Manager Stockholm

    6 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    ResponsibilitiesThe Partner Account and Partner Operations Manager Nordics will be responsible for the following:Developing and executing a comprehensive partner strategy to drive business growth and improve operational efficiency.Building and maintaining relationships with key partners to identify new business opportunities and optimize existing...

  • Senior Partner Account Manager

    2 days ago

    Stockholm, Stockholm, Sweden Equinix Full time

    Senior Partner Account Manager page is loadedSenior Partner Account ManagerApply remote type Hybrid locations Stockholm time type Full time posted on Posted 11 Days Ago job requisition id JR-149146Who are we?Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted...

  • Senior Partner Account Manager- Channel

    7 days ago

    Stockholm, Stockholm, Sweden Equinix Full time

    Senior Partner Account Manager- ChannelRecruits, onboards, and manages key partnerships at a cross-region or Global level (reseller, referral, and agent), leveraging Account Plans to drive enterprise market adoption of integrated Equinix/Partner solutions to achieve channel/company new bookings and enterprise new logo growth...

  • Partner Account Manager

    5 days ago

    Stockholm, Stockholm, Sweden Cisco Systems Full time

    Meet the TeamThe Swedish Cisco Channel team is a dynamic, diverse, and experienced group of individuals who are passionate about helping our partners succeed. We come from different backgrounds, bring different areas of expertise and share a common goal: to build strong, lasting relationships that drive significant business transformation. We pride ourselves...

  • Nordics Partner Portfolio Manager

    3 days ago

    Stockholm, Stockholm, Sweden Philips Iberica SAU Full time

    Job Overview:This is a dynamic and strategic role, focusing on the commercial success of Philips' Emergency Care Home & Public business in the Nordics. The successful candidate will lead the development of our partner portfolio, driving revenue growth through effective collaboration with partners across the region.The ideal candidate should have a strong...

  • Partner Sales Development Expert

    4 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe are seeking an experienced sales professional to join our team as a Partner Account Manager. In this role, you will be responsible for developing and executing a sales strategy to drive revenue growth through strategic partnerships.You will build and maintain strong relationships with key partners and stakeholders, identify new business...

  • Partner Account Manager – Layer

    2 days ago

    Stockholm, Stockholm, Sweden Salesgroup Stockholm AB Full time

    Partner Account Manager till Layer & MeshNu söker vi en relationsbyggande Partner Account Manager till Layer & Mesh Tycker du att det låter spännande att ta hand om kunder, ge förstklassig service och utveckla deras partnernätverk? Då kan det vara dig vi sökerOm företaget:Layer & Mesh startade sin verksamhet som Fiber Direkt 2006 i Stockholm. Man har...

  • Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Hemnet söker Account Manager till mäklaraffärenHemnets säljavdelning består av cirka 30 personer, indelade i fyra mindre team: Ad Operations, Business Operations samt två säljteam. Nu söker vi en ny kollega till det säljteam som arbetar med vår mäklaraffär.Om rollen Som Account Manager på Hemnet kommer du att arbeta i ett team som riktar sig...

  • Partner Sales Leadership Role in Nordics

    4 days ago

    Stockholm, Stockholm, Sweden Kong Inc Full time

    Kong Inc - Nordics Partner Sales Director JobKong Inc is seeking an experienced Partner Sales Director to lead our sales efforts in the Nordics region. As a key member of our leadership team, you will play a critical role in driving incremental revenue via the full partner ecosystem.About the Company:Kong creates software and managed services that connect...

  • Sales Director for Nordics Partners

    4 days ago

    Stockholm, Stockholm, Sweden Kong Inc Full time

    Nordics Partner Sales Leadership RoleWe are seeking an experienced Partner Sales Leader to join our team in the Nordics region. As a key member of our leadership team, you will play a critical role in driving incremental revenue via the full partner ecosystem.Your Key Responsibilities:Develop and execute a strategic plan to drive incremental revenue via the...

  • Director of Partner Sales Nordics

    4 days ago

    Stockholm, Stockholm, Sweden Kong Inc Full time

    Nordics Partner Sales Director Job DescriptionThe Nordics Partner Sales Director position is a leadership role that will help define and shape the next stage of Kong's GTM partner channel. Focus will be on driving incremental revenue via the full partner ecosystem (channel, technology, GSI and Cloud partners).About the Role:This is a key leadership role that...

  • Key Account Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Hemnet söker Key Account Manager till mäklaraffärenHemnets säljavdelning består av cirka 30 personer, fördelade på fyra mindre team: Ad Operations, Business Operations samt två säljteam. Nu söker vi en ny kollega till det säljteam som arbetar med vår mäklaraffär.Om rollen Som Key Account Manager på Hemnet kommer du att ingå i ett team som...

  • Partner Sales Director, Nordics

    4 days ago

    Stockholm, Stockholm, Sweden Kong Inc Full time

    Are you ready to power the World's connections?If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.About the role:The Nordics Partner Sales Director position...

  • Nordic/Baltic Operations Manager

    21 hours ago

    Stockholm, Stockholm, Sweden SAP SE Full time

    Job OverviewSAP is seeking a highly experienced Facilities Manager to oversee the real estate and facilities management of our operations across the Nordic and Baltic regions. As the successful candidate, you will be responsible for ensuring that our facilities and real estate management processes are aligned with SAP Global standards.The role will involve...

  • Partner Development Manager to Exertis Ztorm

    2 days ago

    Stockholm, Stockholm, Sweden UrbanJobb Full time

    Are you passionate about the gaming industry and skilled in building strong partnerships? Do you thrive in a dynamic environment where you can shape processes and make a real impact? Exertis Ztorm is looking for a driven and innovative Partner Development Manager to join our team in StockholmAbout Exertis ZtormAt Exertis Ztorm, we are a dynamic and...

  • Associate Partner to Stockholm

    4 weeks ago

    Stockholm, Stockholm, Sweden Hudson Nordic Full time

    Unlock Your Potential: Join Hudson Nordic Sweden's Team as Associate PartnerWe at Hudson Nordic are expanding within our core Executive Search and People Development Solutions areas. We are looking for experienced Associate Partners to join our team, which is characterized by high professional standards and expertise.Are you a seasoned headhunter or...

  • Key Account Manager

    2 days ago

    Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Talent & Partner AB erbjuder dig en dynamisk arbetsmiljö där du får möjlighet att utvecklas och bidra till att stärka vår annonsplattform. Som Key Account Manager kommer du att fokusera på mediaförsäljning och bygga långsiktiga affärsrelationer med både direktkunder och mediebyråer.Vem är du?Vi söker dig som har erfarenhet av...

  • Account Manager digital marknadsföring

    1 week ago

    Stockholm, Stockholm, Sweden Talent & Partner AB Full time

    Talent & Partner AB är ett rekryteringsföretag som representerar högintressanta arbetsplatser som attraherar högpresterande individer.Account Manager – Sälj Digitala MarknadsföringslösningarHar du en passion för att hjälpa företag växa genom smarta och effektiva marknadsföringsstrategier? Är du en relationsbyggare med känsla för...