Current jobs related to Customer Depot Manager - Stockholm, Stockholm - Alstom

  • Customer Depot Manager

    4 days ago

    Stockholm, Stockholm, Sweden Alstom Full time

    At Alstom, we're looking for a skilled professional to fill the role of Customer Depot Manager. This position is a great opportunity to join our team and contribute to the success of our company.About the RoleThe Customer Depot Manager will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty...

  • Customer Depot Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team at Alstom. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...

  • Customer Depot Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled Customer Depot Manager to join our team at Alstom in Norsborg. As a key member of our Product Introduction team, you will be responsible for managing one or several Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy and manage the application of Alstom and customer EHS...

  • Customer Depot Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team at Alstom. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...

  • Customer Depot Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled Customer Depot Manager to join our team in Stockholm. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the application of...

  • Customer Depot Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team in Stockholm. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...

  • Customer Depot Operations Manager

    19 hours ago

    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe're seeking a highly skilled Customer Depot Manager to join our team at Alstom. In this role, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams, ensuring the successful implementation of Warranty Implementation activities.Your Key ResponsibilitiesDeploy and manage the application of Alstom &...

  • International Operations Assistant

    1 month ago

    Stockholm, Stockholm, Sweden Indie Campers Full time

    ### Role Overview We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. ###...

  • Customer Success Manager

    3 weeks ago

    Stockholm, Stockholm, Sweden Netigate Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Netigate. As a key member of our customer success team, you will play a critical role in ensuring our customers get maximum value out of our platform.Key ResponsibilitiesCollaborate closely with Sales, Product, Professional Services, and Marketing teams to evolve and...

  • Customer Success Manager

    1 month ago

    Stockholm, Stockholm, Sweden UrbanJobb Full time

    About the RoleWe're seeking a seasoned Customer Success Manager to join our growing team at UrbanJobb. As a key member of our Customer Success team, you'll play a pivotal role in driving customer satisfaction and growth.Your mission will be to take ownership of a portfolio of customers, acting as a trusted advisor and expert point of contact for all things...

  • Customer Success Manager

    5 days ago

    Stockholm, Stockholm, Sweden Netigate Full time

    Discover the power of Netigate, a platform that revolutionizes employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as...

  • Customer Support Manager

    1 month ago

    Stockholm, Stockholm, Sweden Interim Search Full time

    Job Title: Interim Manager Customer SupportWe are seeking an experienced Interim Manager Customer Support to lead our Customer Service team in Düsseldorf. As a key member of our organization, you will be responsible for driving improvement initiatives, coaching the team, and ensuring service level agreements are met.Key Responsibilities:Develop and...

  • Customer Success Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Optimizely Full time

    Unlock Your Digital PotentialAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our clients achieve their strategic objectives and extract maximum value from their investment in our products.Key ResponsibilitiesPartner with Account Executives to own...

  • Customer Success Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Optimizely Full time

    Unlock Your Digital Potential with OptimizelyAt Optimizely, we're on a mission to empower businesses to unlock their digital potential. As a Customer Success Manager, you'll play a critical role in helping our customers achieve their strategic objectives and extract maximum value from our products.Key Responsibilities:Partner with Account Executives to own...

  • Customer Success Manager

    1 month ago

    Stockholm, Stockholm, Sweden Verve Group Full time

    About Verve GroupVerve Group is a leading provider of omnichannel ad platforms and gaming solutions. Our mission is to revolutionize the advertising industry with innovative technologies and a customer-centric approach.Job Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team. As a key member of our customer...

  • International Operations Assistant

    3 weeks ago

    Stockholm, Stockholm, Sweden Indie Campers Full time

    The RoleWe are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As a representative of Indie Campers, you will provide exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesFront-office...

  • Customer Integration Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Norrsken Foundation Full time

    Norrsken Foundation is on a transformative journey to redefine the landscape of food consumption. We are expanding our Operations Team and invite you to be part of this exciting venture. Role Overview As the Customer Onboarding Manager at Norrsken Foundation, you will play a crucial role within a collaborative team, engaging with sales, support,...

  • Customer Experience Manager

    1 month ago

    Stockholm, Stockholm, Sweden The Wofi AB Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Samsung Nordic. As a key member of our digital team, you will play a crucial role in shaping the online journey for our customers.Your mission will be to ensure that our digital interfaces are user-friendly, accessible, and a pleasure to navigate. You will be...

  • Senior Customer Success Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Teamtailor Full time

    {"title": "Customer Success Manager", "description": "Drive Customer Success at TeamtailorAt Teamtailor, we're on a mission to empower businesses to build strong relationships with their customers. As a Customer Success Manager, you'll play a crucial role in ensuring our customers achieve their goals and get the most out of our platform.Key...

  • Customer Success Technology Manager

    2 weeks ago

    Stockholm, Stockholm, Sweden Sinch Full time

    Customer Success Technology ManagerWe are Sinch, a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement. Our innovative technology enables companies to engage and interact with their users across voice, messaging, and video.The RoleWe are seeking a proactive and results-driven Customer Success Manager to join our...

Customer Depot Manager

4 months ago

Stockholm, Stockholm, Sweden Alstom Full time

Req ID:459138

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Customer Depot Manager in Stockholm we're looking for?

Your future role

Get on-board and apply your expertise in a new cutting-edge field. You'll report to Oliver Steinert (Product Introduction Implementation Manager for Sweden), and work alongside collaborative teammates.

You'll specifically take care of managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities (commissioning, troubleshooting, failure diagnosis, fleet check, field modification, warehousing). Furthermore, you will ensure application of Environment Health & Safety (EHS) rules on customer site for activities under Alstom responsibility.

We'll look to you to:

  • Deploy, manage and enforce the application of Alstom & customer EHS + security rules and relevant PI processes on customer site
  • Manage PI Customer Site team and its workload, ensure availability of necessary/qualified competencies of its team, planning/coordinating/being technical and administrative support for the employees
  • Ensure contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
  • Ensure fleet availability according to contractual commitments, responsible to restore availability
  • Ensure execution of PI scope of activities at customer site including Commissioning and Validation support
  • Ensures update of the as maintained configuration of product in the field until the end of warranty
  • Supervise local consignment / warranty stock availability
  • Provide REX of the Warranty period to the organization trough PI "frame"
  • Manage the relationship with customer depot management and maintainer
  • Coordinate train visual inspection and recoupling at train reception (arrival)
  • Identify and develop Upsell opportunities towards the customer

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

  • University degree in relevant engineering field
  • Several years of technical experience, mechanical or electrical / electronics
  • Field Experience
  • Team management
  • General Railway and Product knowledge
  • Railway safety
  • EHS knowledge and exposu Fluent in English and Swedish

Things you'll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

  • Enjoy stability, challenges and a long-term career, free from boring daily routines
  • Collaborate with transverse teams and helpful and humble colleagues
  • Contribute to innovative projects
  • Steer your career in whatever direction you choose across functions and countries
  • Benefit from our investment in your development, through award-winning learning
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

​