Customer Depot Operations Manager

2 days ago


Stockholm, Stockholm, Sweden Alstom Full time

About the Role

We're seeking a highly skilled Customer Depot Manager to join our team at Alstom. In this role, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams, ensuring the successful implementation of Warranty Implementation activities.

Your Key Responsibilities

  • Deploy and manage the application of Alstom & customer EHS + security rules and relevant PI processes on customer site
  • Manage PI Customer Site team and its workload, ensuring the availability of necessary/qualified competencies and technical and administrative support for the employees
  • Contribute to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system, coordinating and collaborating with PI interface teams, regular reporting
  • Ensure fleet availability according to contractual commitments, responsible for restoring availability
  • Ensure execution of PI scope of activities at customer site, including Commissioning and Validation support
  • Supervise local consignment / warranty stock availability
  • Provide REX of the Warranty period to the organization through PI 'frame'
  • Manage the relationship with customer depot management and maintainer
  • Coordinate train visual inspection and recoupling at train reception (arrival)
  • Identify and develop Upsell opportunities towards the customer

Your Background

To succeed in this role, you will need a university degree in a relevant engineering field, several years of technical experience, mechanical or electrical/electronics, field experience, team management, general railway and product knowledge, railway safety, EHS knowledge and exposure, and fluency in English and Swedish.

About Us

Alstom is a global business that operates in 63 countries, celebrating diversity and creating an inclusive workplace for everyone. We're committed to transforming the rail industry and offering a stable, challenging, and long-term career with opportunities for growth and development.



  • Stockholm, Stockholm, Sweden Alstom Full time

    At Alstom, we're looking for a skilled professional to fill the role of Customer Depot Manager. This position is a great opportunity to join our team and contribute to the success of our company.About the RoleThe Customer Depot Manager will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty...

  • Customer Depot Manager

    2 months ago


    Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team at Alstom. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...


  • Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled Customer Depot Manager to join our team in Stockholm. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the application of...


  • Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team in Stockholm. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...


  • Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Depot Manager to join our team at Alstom. As a key member of our Product Introduction team, you will be responsible for managing one or several Product Introduction (PI) Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy, manage and enforce the...


  • Stockholm, Stockholm, Sweden Alstom Full time

    About the RoleWe are seeking a highly skilled Customer Depot Manager to join our team at Alstom in Norsborg. As a key member of our Product Introduction team, you will be responsible for managing one or several Customer Site teams performing Warranty Implementation activities.Key ResponsibilitiesDeploy and manage the application of Alstom and customer EHS...


  • Stockholm, Stockholm, Sweden Indie Campers Full time

    ### Role Overview We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. ###...


  • Stockholm, Stockholm, Sweden Indie Campers Full time

    The RoleWe are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As a representative of Indie Campers, you will provide exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesFront-office...


  • Stockholm, Stockholm, Sweden Indie Campers Full time

    The RoleWe are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As a representative of Indie Campers, you will provide exceptional customer service to our guests, ensuring a seamless and enjoyable experience.Key ResponsibilitiesFront-office activities:Customer...


  • Stockholm, Stockholm, Sweden Alstom Full time

    Alstom is seeking a highly skilled Trackside Operations Manager to lead our team in delivering high-quality Trackside solutions. As a key member of our Engineering & Field Operations team, you will be responsible for ensuring the team has the necessary resources for optimal performance, focusing on effective workflows, skills development, and appropriate...


  • Stockholm, Stockholm, Sweden Indie campers Full time

    {"title": "International Operations Internship", "description": "About Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.With over one million...


  • Stockholm, Stockholm, Sweden Indie Campers Full time

    The RoleWe are seeking a motivated individual to join our team as an International Operations Assistant. As a key member of our Depot team in Rosersberg - Stockholm, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Customer Service and Sales: Handle check-ins and check-outs, register guests, process...


  • Stockholm, Stockholm, Sweden Alstom Full time

    About the Role:We are seeking a highly skilled Field Operations Manager Trainborne to join our team at Alstom. As a key member of our Field Operations team, you will be responsible for leading a team of test and commissioning engineers for our trainborne solutions.Key Responsibilities:Lead and oversee a team of test and commissioning engineers for our...


  • Stockholm, Stockholm, Sweden Indie Campers Full time

    The RoleWe are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Rosersberg - Stockholm. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.Key...


  • Stockholm, Stockholm, Sweden Indie campers Full time

    About Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...

  • Operations Manager

    1 month ago


    Stockholm, Stockholm, Sweden 0180 Sandvik Group IT AB Full time

    Are you a tech-savvy professional with a passion for delivering exceptional customer experiences? We're seeking a skilled Operations Manager to join our Productivity Platforms & Advisory team at Sandvik Group IT.We offer a dynamic and global work environment where you'll collaborate with talented individuals to drive business success. As an Operations...

  • Operations Manager

    1 month ago


    Stockholm, Stockholm, Sweden 0180 Sandvik Group IT AB Full time

    Are you a tech-savvy professional with a passion for delivering exceptional customer experiences? We're seeking a skilled Operations Manager to join our Productivity Platforms & Advisory team at Sandvik Group IT.We offer a dynamic and global work environment where you'll collaborate with talented individuals to drive innovation and excellence. As an...

  • IT Operations Manager

    1 month ago


    Stockholm, Stockholm, Sweden Coor Service Management Full time

    About the RoleWe are seeking a highly skilled IT Operations Manager to lead and enhance our IT Operations delivery. As a key member of our team, you will be responsible for ensuring high quality and efficiency in our processes and collaborating with our Service Desk provider.Key ResponsibilitiesOversee and drive our IT operational processes, including...

  • Operations Manager

    2 weeks ago


    Stockholm, Stockholm, Sweden 0180 Sandvik Group IT AB Full time

    Are you a tech-savvy professional looking to drive customer satisfaction and exceed expectations? We're seeking an Operations Manager to join our Productivity Platforms & Advisory team at Sandvik Group IT. In this role, you'll be responsible for maintaining and elevating the operations of our platforms, handling incidents and requests, and overseeing...


  • Stockholm, Stockholm, Sweden Coca-Cola Europacific Partners Full time

    Are you an experienced operational professional with a passion for continuous improvement and exceeding targets? Do you want to work in a dynamic and challenging environment where you get the possibility to influence and make a real impact? Then this is the opportunity you have been waiting for We are looking for our new Operations Manager with...