Product Support Manager to Rillion
1 week ago
Want to be a part of our exciting, new growth journey?
We are now looking for a Product Support Manager to join and Lead our Nordic Product Support team across Stockholm, Copenhagen and Helsinki. This is a great opportunity for you who want to take full responsibility for the support process, while also gaining further managerial experience including personnel responsibilities. You will be reporting to the Global Head of Product Support at Rillion.
What you will do
- Lead the Nordic Product Support team that serves as the first point of contact for tickets reported by customers and partners. The team consists of 12 Product Support Specialists focusing on 1st to 3rd line support
- Have full personnel responsibility for the team
- Manage and distribute the team's workload effectively
- Coach and mentor team members to maximize their potential
- Document and report work in accordance with company routines
- Enhance procedures to improve the customer experience
- Support continuous improvement through your own development and by fostering the team's growth
Who are you
You are people-centric with a hands-on approach, always attentive to the team's needs and sentiments to help them develop and thrive within the company. Alongside your strong leadership skills, you bring a customer-first, solution-oriented mindset and maintain a professional, positive can-do attitude.
Qualifications and Role Specific Skills Required
- Several years of experience in helpdesk or software support
- Proven ability to lead, manage, and inspire a team to achieve their targets
- Fluent in English and Swedish, both written and verbal; proficiency in other Nordic languages is a plus
- Previous knowledge of our product or other accounts payable products is an advantage
What we offer
- Opportunity to work in a dynamic growth company
- Talented colleagues ready to support the success in your career path
- Social events with your colleagues (breakfast, candy-time, afterwork etc.)
- A collection of different benefits
- Hybrid working model and the flexibility to work three days from the office and two days remote
- Come and enjoy our beautiful office in central Stockholm (on the 14th floor, with amazing views)
The recruitment process
We review applications and invite for interviews continuously.
A background check will be conducted on final candidates, pre-employment.
About Rillion
We are a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the entire process.
By removing the manual steps of invoice handling, we enable finance teams to save time and effort, reducing the possibility of human error. Because we're AP professionals ourselves, we understand how to give our customers everything they need, and nothing they don't.
Together with our investors at Altor we will continue our journey and to complete our mission, we need more talented people.
Rillion is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
We ́re looking forward to your application
Our mission is to solve the prevailing shortage of IT-competence and thereby, play a central role within the increasing need of recruiting programmers and developers.
In order to do that, our strategy is to specialize in headhunting and roles that are difficult to recruit. This has led us to develop models for how to attract and engage the right candidates. With an agile approach, solid networks and a close cooperation with our customers, we are the market leaders within recruiting tech competence and provides our customers the conditions to continue growing.
Founded in 2008
Co-workers 50+
Product Support Manager to RillionLoading application form
Already working at Ants?Let's recruit together and find your next colleague.
#J-18808-Ljbffr-
Account Executive to Rillion
1 week ago
Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full timeWant to be a part of our exciting, new growth journey?We are looking for an Account Executive to join our New Logo Sales Team in Stockholm. In this role you will handle the whole sales process independently; identify, source and close prospects. Using strong consultative selling skills, you will be driving self-sourced leads for your pipeline, while also...
-
Account Executive – Stockholm, Sweden
1 week ago
Stockholm, Stockholm, Sweden Rillion AB Full timeWe are looking for an Account Executive to join our New Logo Sales Team in Stockholm.About RillionRillion is a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the entire process.By removing the manual steps of invoice...
-
Senior Software Engineer to Rillion
1 week ago
Stockholm, Stockholm, Sweden Ants Full timeJob Description:Do you have a passion for systems development and well-designed software? Do you want to build smart and modern cloud solutions which makes our customers everyday life more efficient and makes their work easier and more fun? We are looking for an experienced C# developer with a genuine interest for software development who thrives on creating...
-
Stockholm, Stockholm, Sweden Rillion AB Full timeSenior Frontend Developer – Stockholm, SwedenWe are looking for a Senior Frontend Developer to join our team in Stockholm, Sweden.About RillionRillion is a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the entire...
-
Stockholm, Stockholm, Sweden Rillion AB Full timeRevenue Operations Specialist – Stockholm, SwedenWe are looking for a Revenue Operations Specialist to join our team in Stockholm, Sweden.About RillionRillion is a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the...
-
Revenue Operations specialist at Rillion
1 week ago
Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full timeRevenue Operations specialistWe are seeking a Revenue Operations Specialist who will play a key role in the company's revenue growth. You will be the first hire in an ambitious plan to streamline operations within Rillion to be the engine that drives efficiency for the full commercial organization – from marketing, customer acquisition and –retention, to...
-
Senior Frontend Developer to Rillion
1 week ago
Stockholm, Stockholm, Sweden Ants Full timeYou: an experienced frontend developer, looking for a new adventure. You want to find a role where you can be a driving force for modern, pragmatic and efficient development. A place where you will both architect and code. A place where it's encouraged to take ownership and improve not only our products but also our ways of working. You bring heaps of...
-
Financial Controller – Stockholm, Sweden
1 week ago
Stockholm, Stockholm, Sweden Rillion AB Full timeFinancial Controller – Stockholm, SwedenWe are looking for a Financial Controller to join our team in Stockholm, Sweden.About RillionRillion is a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the entire process.By...
-
Stockholm, Stockholm, Sweden Rillion AB Full timeHead of Demand Generation – Stockholm, SwedenWe are looking for a Head of Demand Generation to join our team in Stockholm, Sweden.About RillionRillion is a global company founded in Sweden with 30 years' experience in the AP Automation industry. We help finance professionals transform how they manage invoices by digitalizing and automating the entire...
-
People & Office Coordinator till Rillion
1 week ago
Stockholm, Stockholm, Sweden Ants - Tech Recruiters Full timePeople & Office CoordinatorSom People & Office Coordinator kommer du att ingå i vårt People & Culture team. Rollen sträcker sig över flera områden, där du dels kommer att vara med och stötta i rekryteringsarbetet samt organisera interna events. Utöver detta ansvarar du för den dagliga driften av vårt kontor, som ligger precis vid Hötorget på 14:e...
-
Product Support Specialist Research
1 week ago
Stockholm, Stockholm, Sweden Learnster Full timeIntroduction to LearnsterLearnster is a cutting-edge learning management system committed to revolutionizing how organizations approach employee development. Our human-centered approach blends innovative technology and AI with a dedication to empowering individuals and fostering learning cultures.Learnster comprises 45 engaged individuals, 200+ customers,...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden PerkinElmer Full timeThe CompanyThe "new" PerkinElmer business, a newly independent company as of March 13, 2023, is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937,...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden ASSA ABLOY Sicherheitstechnik GmbH Full timeProduct Manager - Residential Access EMEIAProduct Manager Residential Access EMEIACan you bring an innovative eye to our Product Residential Access department? Join our team in one of these locations: Stockholm (Förmansvägen) or Malmö (Nordenskiöldsgatan) and enjoy a collaborative culture that empowers you to build a career you can be proud of.We will...
-
Senior Product Manager Product
1 week ago
Stockholm, Stockholm, Sweden Insurely Full timeSenior Product ManagerAt Insurely we are changing the game within the insurance industry. We are now looking to strengthen our team with a product manager. Come join us to build the future of insuranceTo help us scale, we are looking to grow the engineering team and for a Senior Product Manager who has a passion for delivering simple, high-quality products....
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden Simployer AS Full timeJoin Our Team as a Product Manager at SimployerAt Simployer, we are dedicated to simplifying work-life for our clients by delivering innovative solutions that enhance their everyday business operations. We are currently seeking a dynamic and experienced Product Manager to join our team and help us drive our mission forward.About the RoleAs a Product Manager...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden GTT Communications, Inc. Full timePosition Title: Product Manager - SD-WAN and Security Location: UK, EU (flexible) About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden Profoto Full timeOrganizationThe Product Manager reports to the Head of Product team and is part of the Product team – inside R&D department.Key responsibilities The Product Manager is responsible for development of the hardware product lines (and individual products) at Profoto (including supporting products).This role collaborates tightly with relevant roles in Project...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden Gelato Full timeAbout GelatoGelato has built the world's largest and most global platform for on-demand production and fulfillment of customized products. Today, those products are part of huge markets, such as apparel, wall-art, drinkware, digitally printed books, greeting cards. In the future, the market opportunities are endless thanks to new technologies such as 3D...
-
Global Commercial Product Manager
1 week ago
Stockholm, Stockholm, Sweden ASSA ABLOY Full timeCareer Opportunities: Global Commercial Product Manager - Energy & Guest Room Management Are you looking for a role in which you can create something new? Vingcard, formerly ASSA ABLOY Global Solutions | Hospitality is looking for our next Product Manager who will support our Business Area globally in shaping strategy around our newly acquired product...
-
Product Manager
1 week ago
Stockholm, Stockholm, Sweden Aira Group AB Full time10% of Europe's CO emissions are caused by residential heating and energy bills are out of control. Aira is here to change that.With our intelligent Aira Heat Pump at the heart, we're making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slashing energy costs one home at a time.Founded in 2022, and with 800+...
