Key Account Manager Marketing

1 week ago

Stockholm, Stockholm, Sweden KlingIt Full time

About Klingit:

Klingit is a pioneering Creative-as-a-Service company on a mission to challenge the traditional agency model and streamline the way companies produce their creative assets. We provide Small and Medium-sized Businesses (SMBs) with access to exceptional creative teams, including designers, copywriters, AI specialists, strategists, and project managers. Additionally, we collaborate with leading enterprises to extend their production capabilities with unparalleled efficiency and scale.

We have successfully established a new business model for long-term brand partnerships based on subscriptions for creative services and created an innovative tech platform that enables faster project turnaround times and a better customer experience.

Role Overview:

As we continue our high-paced growth journey in 2024, we are seeking an experienced and driven Key Account Manager to join our expanding Sales team. In this senior role, you will be the strategic point of contact for our key clients, ensuring they receive outstanding service and support from Klingit. You will report directly to our Head of Sales, work closely with our project managers and play a pivotal role in driving our business forward.

Main Responsibilities:

Strategic Client Management: Build and maintain strong, long-lasting relationships with key clients with regular check-in meetings.

  • Renewals: Ensuring we renew clients in a timely manner, minimizing churn rates.
  • Upsell: Identify upsell opportunities to grow accounts and increase value per customer.
  • Consistently meet and exceed monthly sales targets, proactively seeking new business opportunities with existing accounts.
  • Grow and maximise potential of Enterprise Accounts - build relationships within larger companies and extend our partnership to more teams or new markets.
  • Solution Sales: Present Klingit's extensive service offerings in virtual or in-person meetings, often alongside our Project Management team, guiding clients to solutions that address their specific business challenges and needs.
  • Sales Process Improvement: Contribute to the development and refinement of our sales processes to key accounts, materials, and activities to drive more sales and enhance client satisfaction.
  • Industry Knowledge: Staying ahead of the curve by continuously learning about the latest design and marketing trends to better serve our clients, inspire and educate them.
  • Networking: Regularly attend industry events and networking opportunities to represent Klingit and expand your professional network.

Qualifications:

  • Educational Background: Degree in Marketing, Business Administration, Media & Communication Studies, or equivalent work experience in the same field.
  • Experience: Proven track record in B2B Sales and Account Management (minimum 5+ years), preferably in a creative or marketing-focused environment.
  • Sales Expertise: Demonstrated success in a value-driven sales approach with a history of exceeding quotas. Experience in identifying sales opportunities, managing sales pipelines, forecasting, and closing deals (renewals and upsell).
  • Industry Insight: Strong understanding of the challenges faced by clients in design, content production, and marketing.
  • Relationship Building: Proven track record of building strong relationships with clients and stakeholders.
  • Strong plus: An extensive network of current and past clients and contacts within our industry.
  • Communication Skills: Excellent communication and presentation skills to effectively articulate Klingit's value proposition.
  • Team Player: Collaborative mindset with a passion for working in a fast-paced environment.
  • Language Skills: Fluent in both Swedish and English.

Why Join Klingit?

At Klingit, we believe that high-quality design and development are key to business success. We are committed to creating equal opportunities for creatives worldwide. By joining Klingit, you will be part of a journey to revolutionize the agency world and make a significant impact.

What We Offer:

  • Be part of building something new and setting a new standard for how creative services can be delivered
  • A fun, supportive, and close-knit team environment.
  • Great opportunities for personal development and career growth.
  • Regular training and development.
  • Friday team breakfasts and more.

If you're a driven, relationship-oriented Key Account Manager with a positive attitude, we want to hear from you Join Klingit's mission to revolutionise the creative services industry and apply today. Interviews are ongoing, and we look forward to hearing from you


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