Customer Service Desk Officer

3 weeks ago


Stockholm, Sweden DLL Full time

Customer Service Officer sökes till DLL till Stockholm (Visstid)

Söker du efter en internationell och välmående organisation där du får möjlighet att utvecklas? Nu söker vi på DLL dig som brinner för service till vår svenska Customer Service-avdelning

Arbetsbeskrivning

Att vara Customer Service hos oss på DLL innebära att arbeta målinriktat i en dynamisk miljö och huvudansvaret är att stötta våra kunder i finansiella lösningar. En typisk arbetsdag hos oss innebär daglig kontakt med våra kunder, stötta i frågor kring finansiering och affären samt säkerställa en smidig faktureringsprocess. Med support över telefon och via vårt CRM verktyg säkerställer vi en god kundupplevelse. Du kommer vara del av vårt svenska team som består av 7 medlemmar, lokaliserade i Stockholm och Göteborg. Du erbjuds ett brett ansvarsområde och stora möjligheter att utvecklas i din roll. Vi tillhör vår Operationsavdelning, tillsammans med Contract Adminstration och Sales Support.

Dina huvudsakliga arbetsuppgifter:

Dagligt stöd till våra kunder och säljare via telefon och mail Uppföljning av kundens pågående finansieringsavtal Kommunikation / samarbete med interna avdelningar

Dina erfarenheter och kvalifikationer

Visöker dig som har erfarenhet inom service och administration, meriterande från leasing eller relaterat arbetsområde. Du har en administrativ ådra och är en stjärna på service. Du är en positiv teamspelare som gillar en aktiv arbetsmiljö. Till gruppen tillför du energi, glädje och prestigelöshet. Vidare har du en hög arbetsmoral och du kan arbeta med frihet under ansvar. Det är ett krav att du kan tala och skriva flytande svenska och engelska. Språkkunskaper i övriga nordiska språk är meriterande.

Att få uttrycka sina idéer och bidra till företagets framtida utveckling är en hög motivationsfaktor för dig. En full agenda med utmanande och stimulerande arbetsuppgifter är något som du föredrar då du växer som person.

Vi erbjuder

Hos DLL anser vi att personalen är vår största tillgång. Som en värdefull medlem hos oss på DLL, bidrar du till en informell och professionell atmosfär där alla uppmuntras till att skapa nätverk genom hela organisationen. Med samlad kompetens blir vi effektiva och kundfokuserade och den främsta partnern inom finansiella lösningar.

Alla medlemmar får

Två arbetsdagar per år för att jobba som volontär åt en lokal välgörenhetsorganisation Karriärmöjligheter: online-lärande och utvecklingsprogram Kollektivavtal med attraktiva pensions- och försäkringspaket

DLL i kort

DLL har specialiserat sig på tillgångsbaserade finansieringslösningar för tillverkare, återförsäljare och distributörer av utrustning inom kontor, jordbruks-, livsmedels-, sjukvårds-,”clean technology”, transport- och byggindustrin. Vi är verksamma i mer än 35 länder och möjliggör för företag att investera och använda den utrustning de behöver för att bedriva sin verksamhet. Vårt erbjudande innefattar leasing, leverantörsfinansiering, kommersiell finansiering och “life cycle asset management”. Vi nöjer oss inte bara med att leva upp till de förväntningar som våra kunder ställer på oss idag, vi skapar också lösningar som lever upp till morgondagen behov. För mer information, besök .

Ansökan

Urval sker löpande, skicka din ansökan redan idag Sista ansökningsdag: November 28th, 2024 #LI-JOEP #IND123 Skicka din ansökan via vår karriärsida För mer information, kan du kontakta Joep Staps via (TA-partnern) Vi erbjuder ett visstidskontrakt på 6 månader

Sökord: avtal avtalskoordinator Kontraktsadministratör upphandling ramavtal betalning leverantörskontrakt arkivering contract administrator contract coordinator contract manager


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