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Application Specialist

2 months ago


Stockholm, Stockholm, Sweden RaySearch Laboratories AB (publ) Full time
About the Role

RaySearch Laboratories AB (publ) is a leading developer of innovative software solutions for cancer care. As an Application Specialist, you will play a crucial role in supporting the commercialization of our new product, a chemotherapy quality assurance system.

You will join a diverse and dedicated team of specialists with different skillsets and a broad clinical experience. Your main tasks will be to:

  1. Develop customer-service work instructions and training material
  2. Support existing customers with their questions on our products
  3. Plan, perform and document product trainings for customers and distributors
  4. Demonstrate RaySearch products at trade shows and other venues for prospective customers
  5. Reply to tenders and describe product functionalities
  6. Collaborate with our development department through exploratory testing of new product versions
  7. Provide RayCare centered consulting services to customers and prospects

You will be required to occasionally travel, primarily within Europe and to a lesser extent worldwide.

Your Profile

We are looking for a highly motivated and service-oriented individual with a strong sense of customer support. You should have excellent interpersonal and communication skills, and enjoy presenting and teaching to both small and large groups.

You should be able to adapt quickly to new contexts and appreciate diverse environments and tasks. You should thrive on new challenges and solving complex problems, both independently and collaboratively with your team members.

Requirements

To be successful in this role, you will need:

  • Experience with hospital pharmacy department workflows
  • A degree in medical, scientific, or technology fields (BSc or MSc) with the appropriate clinical experience
  • Proficient in spoken and written English; proficiency in additional languages is advantageous
  • IT literacy (hardware, network, OS)
What We Offer

We believe in investing in our people. RaySearch Laboratories AB (publ) offers excellent staff benefits and career development opportunities in a flexible and stimulating environment. We prioritize knowledge-sharing, creativity, and collaboration, working with some of the most talented people in the industry. We encourage a healthy work-life balance and foster a strong social culture with regular events and activities.