Digital Sales Operations Manager

5 days ago


Stockholm, Stockholm, Sweden Safemind AB Full time
About the Job

We are seeking a highly skilled Salesforce administrator to drive the development of our CRM automation processes. As part of our Digital Customer Engagement team, you will be at the heart of our mission to shape the future of digital sales solutions. Your primary focus will be ensuring our Salesforce platform is running smoothly and meeting the needs of our global teams.

Key Responsibilities:

  • Support and administer our CRM Salesforce platform (Sales, Service, and Marketing Clouds), providing day-to-day support to users and addressing technical issues or questions.
  • Conduct regular training sessions to onboard new users and improve system utilisation, focusing on Commercial Sales Training.
  • Develop and maintain comprehensive user documentation, including manuals and process guides, to ensure seamless integration with Commercial Sales Training and Support.
  • Collaborate with cross-functional teams to gather requirements, design scalable solutions, and drive user adoption across the organisation.
  • Contribute to the development of our global CRM strategy, driving innovation and shaping our digital future.


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