Consumer Experience Lead

11 hours ago


Stockholm, Stockholm, Sweden Academic Work Sweden AB Full time

**Job Summary:**

We are looking for a Consumer Experience Lead to join our team and drive commercial growth through innovative consumer experiences. As a key member of our Direct Consumer Interaction (CDI) Experience organization, you will collaborate cross-functionally with product, engineering, and business stakeholders.

About the Role:

  • Develop and execute delivery plans for consumer orders, promises, and logistics flows.
  • Collaborate with cross-functional teams, including product, engineering, and business stakeholders.
  • Align ongoing work, timelines, priorities, and desired outcomes with business stakeholders.
  • Manage plans and progress of initiatives, communicating updates to internal stakeholders.
  • Define, plan, and prioritize epics to drive the development agenda.

Requirements:

  • 3+ years of experience as a digital product owner.
  • Solid experience in modern product management practices such as Scrum, product road mapping, product discovery, and OKRs.
  • Strong understanding of the digital product lifecycle, D2C fulfillment practices, and high-level software architectures.
  • Exceptional communication and prioritization skills, with the ability to translate business targets into actionable digital product solutions.
  • A data-driven mindset with a focus on consumer experience and continuous improvement.


  • Stockholm, Stockholm, Sweden Greenely Full time

    **Transforming the Energy Industry through Innovation**Greenely is at the forefront of creating the best customer experience for the modern energy consumer by leveraging technology. We're seeking an exceptional Chief Product Officer to continue the development of our groundbreaking energy consumer platform, used by hundreds of thousands of consumers.As the...


  • Stockholm, Stockholm, Sweden Swedish Match Full time

    We are transforming our organization at Swedish Match, an affiliate of PMI, to deliver a smoke-free future. In the Nordic region, we have a diverse workforce of 1,600 employees across Sweden, Denmark, Finland, and Norway.The Nordics Consumer Experience team is looking for a talented professional to take charge of commercial initiatives and drive consumer...


  • Stockholm, Stockholm, Sweden Hemnet Service HNS AB Full time

    Hemnet Service HNS AB is seeking a visionary leader to drive the development of our Consumer Domain. As the Product Domain Lead, you will be responsible for shaping the strategy and direction of this critical area, collaborating closely with cross-functional teams to drive growth and innovation.Key Responsibilities:Domain Strategy: Develop and execute a...


  • Stockholm, Stockholm, Sweden Work Shop Full time

    Role OverviewAs a Consumer Experience Strategist at WorkShop, you will play a pivotal role in ensuring the successful delivery of client projects while maximizing profitability and fostering long-term relationships with key stakeholders.Key ResponsibilitiesClient Growth & Profitability:• Own and manage growth, profitability, and budgets for assigned...

  • Software Engineer

    7 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    About UsAt TN Sweden, we're on a mission to create seamless delivery experiences for millions of consumers across Europe. Founded in 2022 by combining two leading last-mile delivery companies, Instabee is now a pioneer in e-commerce enabling. We're driven by our commitment to put the consumer at heart.We're known for our speed and agility, from parcel...


  • Stockholm, Stockholm, Sweden Snusbolaget Norden AB Full time

    About Us: Snusbolaget Norden AB is a leading e-commerce group in the Nordics, specializing in nicotine products and healthier alternatives for smokers. Our mission is to reduce smoking-related deaths and inspire people to choose better options.The Role: We are seeking a Senior Consumer Insights Consultant to join our Haypp Lab team, an in-house insight...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionAs the Head of Product Development, you will play a critical role in driving our consumer domain's success. Your primary responsibility will be to oversee our engineering teams, ensuring they deliver high-quality, user-focused products that meet our business objectives.Key Responsibilities- Leading and managing multiple engineering teams-...


  • Stockholm, Stockholm, Sweden Philip Morris ApS Full time

    Company OverviewPhilip Morris ApS, an affiliate of Swedish Match, is a leader in the industry for over 200 years. Our purpose is to deliver a smoke-free future.We have 1,600 employees based in Sweden, Denmark, Finland, and Norway, working in various functions and teams to deliver a smoke-free Nordics.Job DescriptionWe are seeking a CX Programs Senior...


  • Stockholm, Stockholm, Sweden Hayppgroup Full time

    Haypp Group is committed to delivering exceptional customer experiences and driving business growth through data-driven insights. We are seeking a skilled Senior Consumer Insights Consultant to join our Haypp Lab team and contribute to our mission. In this role, you will lead project management, develop insights, and collaborate with clients and internal...


  • Stockholm, Stockholm, Sweden Hayppgroup Full time

    Haypp Group is a leading e-commerce company that aims to reduce smoking-related deaths by offering safer nicotine products online. Our mission is to inspire people to choose healthier alternatives and make a positive impact on society.We are seeking a Senior Consumer Insights Consultant to join our Haypp Lab team, which provides actionable insights to our...


  • Stockholm, Stockholm, Sweden Snusbolaget Norden AB Full time

    Company OverviewHaypp Group is a leading e-commerce company in the Nordics, with a mission to reduce smoking-related deaths and inspire healthier enjoyment. With ten store brands and over 1 million active consumers, we offer safer nicotine products online.Our innovative and fast-moving company is growing rapidly, driving sustainable business and changing the...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company OverviewTN Sweden is a leading provider of digital content solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our customers.Job DescriptionThe Director of Consumer Relations will play a critical role in shaping our company's public image and reputation. This individual will be responsible for...


  • Stockholm, Stockholm, Sweden Snusbolaget Norden AB Full time

    Job DescriptionThe Senior Consumer Insights Consultant will join our Haypp Lab team, an in-house insight division that offers actionable insights to clients. You will work with multiple clients, on different markets and various projects, leveraging our robust consumer base and category knowledge to affect market strategy, product development, and...


  • Stockholm, Stockholm, Sweden Swedish Match Full time

    We are driving transformative change at Swedish Match, an affiliate of PMI. Our purpose is clear: to deliver a smoke-free future.In the Nordic region, we have 1,600 employees based in Sweden, Denmark, Finland, and Norway, working together to achieve this goal. The Nordics Consumer Experience team is seeking a skilled professional to lead commercial...


  • Stockholm, Stockholm, Sweden EF Education First Gruppe Full time

    About EF Education FirstEF Education First Gruppe is a global leader in international education and cultural exchange. Our mission is to open the world through education, empowering millions of people to explore new cultures, learn new languages, and gain new perspectives.Job Description:The Director of Consumer Growth will be responsible for defining and...


  • Stockholm, Stockholm, Sweden Hayppgroup Full time

    About Haypp GroupWe're addressing a significant global challenge – reducing smoking-related deaths. With 1.1 billion smokers worldwide, our goal is to significantly decrease mortality rates and promote healthier alternatives.Haypp Group is a leading e-commerce company in the Nordics, operating ten store brands across seven countries. We serve over 1...


  • Stockholm, Stockholm, Sweden Philip Morris ApS Full time

    Transforming BusinessWe are transforming our business with a clear purpose: to deliver a smoke-free future.As a CX Programs Senior Specialist, you'll be part of our Nordics Consumer Experience team.Your RoleYou'll identify business opportunities and drive consumer programs designed to close gaps in consumer experience.You'll develop new initiatives based on...


  • Stockholm, Stockholm, Sweden NielsenIQ Full time

    At NielsenIQ, we are committed to providing our clients with the best possible consumer intelligence. As a Consumer Intelligence Specialist, you will play a critical role in delivering this commitment by working closely with clients to understand their business needs and develop solutions using our proprietary data and analytics tools.The ideal candidate...


  • Stockholm, Stockholm, Sweden The British American Tobacco Group Full time

    Join us in shaping the future of the tobacco industry through innovation and leadership. At The British American Tobacco Group, we're dedicated to building a smokeless world by 2035, transforming our business to deliver better outcomes for consumers and society.Our Goals• Migrate adult smokers from cigarettes to smokeless alternatives.• Develop...


  • Stockholm, Stockholm, Sweden EET Retail Full time

    Position OverviewEET Retail is a dynamic company looking for a dedicated Key Account Manager to develop and manage key accounts with major Swedish retailers. The ideal candidate will have extensive experience in sales, a deep understanding of the Consumer Electronics market, and excellent communication skills.Your Key Objectives:Build and maintain strong...