
Consumer Insights Expert
12 hours ago
About Haypp Group
We're addressing a significant global challenge – reducing smoking-related deaths. With 1.1 billion smokers worldwide, our goal is to significantly decrease mortality rates and promote healthier alternatives.
Haypp Group is a leading e-commerce company in the Nordics, operating ten store brands across seven countries. We serve over 1 million active consumers through brands like Snusbolaget.se and Northerner.com. Our team of 200 members is mainly based in Sweden but growing rapidly.
The Role
As a Senior Consumer Insights Consultant at Haypp Group, you'll join the Haypp Lab team, responsible for generating actionable insights for clients. You'll work on various projects, leveraging our robust consumer base and category knowledge to inform market strategies, product development, and branding.
Main Responsibilities:
- Project Leadership: Oversee end-to-end project management, from understanding client objectives to delivering final reports. This includes proposal drafting, methodology selection, questionnaire design, data collection, and analysis.
- Foster Strong Client Relationships: Develop and maintain relationships with clients, ensuring their needs are met and expectations exceeded. Collaborate with internal departments, such as CRM, Customer Service, Category Management, and after-sales.
- Develop Consumer Insights Offer: Continuously enhance our consumer insights capabilities.
- Support Internal Departments: Conduct specific projects to aid the growth of Haypp Group as a business.
Your Skills and Qualifications
- Excellent project leadership and execution skills.
- Strong communication and interpersonal skills.
- Able to build and maintain strong relationships with clients and internal teams.
- Continuous learner with a passion for developing consumer insights capabilities.
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