Community Engagement Specialist

6 hours ago


Stockholm, Stockholm, Sweden PARADOX INTERACTIVE AB Full time

**About the Role:**

We are seeking an experienced Community Engagement Specialist to join our team at Paradox Interactive AB.

The ideal candidate will be passionate about building and managing engaged gaming communities, with a deep understanding of game dynamics and community interaction. As a key member of our development team, you will bridge the gap between our player community and developers, ensuring that their voices are heard and valued.

  • Manage Community Platforms: Oversee and engage with players on various platforms, including forums, Reddit, Discord, Steam, and modding communities.
  • Player Feedback & Sentiment Analysis: Gather and compile community feedback, providing valuable insights to our development team.
  • Plan & Support Developer Engagement: Organize and facilitate developer-led activities such as live streams, Q&As, AMAs, and in-person events.
  • Support Marketing & Product Initiatives: Assist in community-involved marketing campaigns and ensure smooth collaboration between our dev team and product team.
  • Moderation & Community Oversight: Oversee forums, Steam Workshop, and community spaces, including planning dev diaries and managing community ambassadors.
  • Community Programs & Modding Support: Help organize modding events and other initiatives that involve our developer team.
  • Crisis & Release Management: Support game launches, updates, and crisis situations from a community perspective.
  • Beta Programs & Bug Reporting: Manage beta testers, collect feedback, and assist QA with testing and bug reporting when possible.
  • Cross-Team Collaboration: Work closely with Community Programs Managers, Social Media Specialists, and Influencer Management teams to ensure alignment with studio goals.

About You:

  • Deep Game Knowledge: Plays the game extensively and understands its mechanics, features, and community dynamics.
  • Strong Player Engagement: Social, approachable, and comfortable interacting with players online and at live events.
  • Crisis & Problem-Solving Skills: Able to handle player concerns, especially during updates and releases.
  • Excellent Communication & Coordination: Works well across teams, ensuring community feedback influences development.
  • Experience with Moderation & Community Management: Background in managing online gaming communities, including moderation and ambassador programs.
  • Flexibility & Availability: Willing to engage with players and address game-related concerns during key moments like updates and releases.


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