![PARADOX INTERACTIVE AB](https://media.trabajo.org/img/noimg.jpg)
Community Engagement Specialist
6 hours ago
**About the Role:**
We are seeking an experienced Community Engagement Specialist to join our team at Paradox Interactive AB.
The ideal candidate will be passionate about building and managing engaged gaming communities, with a deep understanding of game dynamics and community interaction. As a key member of our development team, you will bridge the gap between our player community and developers, ensuring that their voices are heard and valued.
- Manage Community Platforms: Oversee and engage with players on various platforms, including forums, Reddit, Discord, Steam, and modding communities.
- Player Feedback & Sentiment Analysis: Gather and compile community feedback, providing valuable insights to our development team.
- Plan & Support Developer Engagement: Organize and facilitate developer-led activities such as live streams, Q&As, AMAs, and in-person events.
- Support Marketing & Product Initiatives: Assist in community-involved marketing campaigns and ensure smooth collaboration between our dev team and product team.
- Moderation & Community Oversight: Oversee forums, Steam Workshop, and community spaces, including planning dev diaries and managing community ambassadors.
- Community Programs & Modding Support: Help organize modding events and other initiatives that involve our developer team.
- Crisis & Release Management: Support game launches, updates, and crisis situations from a community perspective.
- Beta Programs & Bug Reporting: Manage beta testers, collect feedback, and assist QA with testing and bug reporting when possible.
- Cross-Team Collaboration: Work closely with Community Programs Managers, Social Media Specialists, and Influencer Management teams to ensure alignment with studio goals.
About You:
- Deep Game Knowledge: Plays the game extensively and understands its mechanics, features, and community dynamics.
- Strong Player Engagement: Social, approachable, and comfortable interacting with players online and at live events.
- Crisis & Problem-Solving Skills: Able to handle player concerns, especially during updates and releases.
- Excellent Communication & Coordination: Works well across teams, ensuring community feedback influences development.
- Experience with Moderation & Community Management: Background in managing online gaming communities, including moderation and ambassador programs.
- Flexibility & Availability: Willing to engage with players and address game-related concerns during key moments like updates and releases.
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