![H&M Group](https://contents.bebee.com/companies/se/hm-group/avatar-oke5H.png)
Digital Community Specialist
14 hours ago
About Us
\H&M Group is committed to creating a diverse and inclusive environment where everyone feels valued and empowered to contribute their best work. We believe that a strong brand is essential for a healthy business, and our brand development function plays a critical role in building brand value that grows the business.
\Key Responsibilities
\- \
- Develop and execute strategies to grow and engage our online community, leveraging social media and digital channels to foster meaningful connections.\
- Monitor social conversations to identify opportunities for the brand to engage or respond, staying up-to-date on trends and platform updates.\
- Maintain a consistent brand voice and tone across all touchpoints, ensuring alignment with our brand identity and guidelines.\
- Collaborate closely with cross-functional teams to ensure seamless communication and coordination.\
- Contribute to the evolution of our social-first marketing approach by identifying opportunities to strengthen community relationships and drive loyalty.\
Requirements
\- \
- At least 3+ years of experience in managing online/social communities, preferably within a global brand context.\
- Creative ability to set the right tonality and present the brand in an engaging and relevant way.\
- Ability to manage multiple tasks simultaneously and efficiently, with strong attention to detail.\
- Strong communicator and collaborator, working closely with various teams to ensure community management aligns with corporate guidelines and customer service.\
- Proficiency in using sentiment analysis tools and AI-driven insights for monitoring community engagement.\
- Growth-oriented and adaptable, staying updated with trends to support a social-first approach.\
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