Technical Support Specialist

2 days ago


Stockholm, Stockholm, Sweden DigitalTolk Full time
Job Description

About DigitalTolk:

We are a dynamic company that has revolutionized the interpretation industry through our innovative services. Our mission is to provide high-quality interpretation solutions to our clients, and we are committed to delivering exceptional results.

As an IT Coordinator at DigitalTolk, you will play a critical role in supporting our team's technical needs. You will be responsible for managing our office's IT structure, ensuring the security of our IT environment, and providing top-notch support to our staff.

The role includes:

  • MDM Management: You will oversee the management of our Mobile Device Management system, ensuring seamless integration with our existing infrastructure.
  • Purchase of Equipment: You will be responsible for procuring new equipment for our employees, ensuring they have the latest technology to perform their duties effectively.
  • IT Support: You will provide technical assistance to local and remote employees, resolving hardware and software issues promptly and efficiently.
  • Project Coordination: You will collaborate with cross-functional teams to coordinate IT projects and activities, ensuring timely completion and meeting business objectives.
  • Configuration and Troubleshooting: You will configure and troubleshoot Mac, PC, and Microsoft Office 365 products, as well as other technical systems, to ensure optimal performance.

Required Skills and Qualifications:

  • Comprehensive understanding of current hardware and software technology.
  • Good understanding of LAN/WAN and wireless networks, including UniFi/Ubiquti.
  • Scripting experience in Bash or similar programming languages.
  • Experience working with Linux servers.
  • Knowledge of configuring, using, and troubleshooting laptop/computer hardware and internet applications.
  • Familiarity with supporting and troubleshooting iPhones, iPads, conference phones, mobile hotspots.
  • Excellent language skills in Swedish and English, both verbally and in writing.

Benefits:

  • Career development opportunities with a growth-oriented company.
  • Diverse and inclusive workplace culture.
  • Generous healthcare allowance and pension savings plan.
  • Motivated and skilled colleagues who share your passion for innovation.


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